Allocations Administrator

Salary: £27,500.00 plus Serco benefits.

Hours: Full Time 40 hours per week – Monday to Friday.

Full time role supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP Fosse Way, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met or exceeded.

Main Accountabilities

• Contribute towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison.
• Provide administrative support for all areas of the Learning and Skills Department.
• Ensure all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.
• Identify prisoners eligible for education and activities and start to process in line with the relevant timetables.
• Ensure all activity places are allocated.
• Work as part of the team in an efficient and professional manner.
• Communicate to all colleagues throughout the prison in an appropriate and professional manner.
• Understand all relevant policies and procedures and provide help and support in all areas of the function as required by the line manager.
• Demonstrate a positive attitude to change and show flexibility in the workplace.
• Maintain a high level of security and confidentiality in relation to staff and prisoners, treating all information, both written and oral, confidentially.
• Administer all systems within the department.
• Produce reports as requested.
• Maintain accurate records of all actions taken.
• Enter appropriate figures for all responsibilities onto the month-end report by the specified date.
• Daily filing and archiving of records when required.
• Undertake other duties as directed by senior management.

Benefits

• Pension up to 6%.
• Employee Assistance Programme.
• Serco Benefits package.
• Discounts including cinema, Merlin Entertainment, online shopping, mobile phone plans, and leisure centre memberships.
• A safe and supportive culture.
• Chance to contribute to innovation in public services.
• A company passionate about diversity and inclusion.

Essential

• GCSE C in Maths and English.

Desirable

• ECDL/IT qualifications.

Experience

• Excellent knowledge of Microsoft packages.
• Good working knowledge of databases.
• Demonstration of flexibility and the ability to work to deadlines and under pressure.

Skills and Abilities

• Able to form good working relationships.
• Able to work independently and as part of a busy small team.
• Problem-solving at earliest stage, presenting solutions to managers when required.
• Adherence to Data Protection at all times.

What you need to do the role

• Excellent IT, written and oral communication skills.
• Excellent organisational skills and ability to manage workload.
• Ability to work under pressure.
• Able to reflect on own performance and to strive for continuous improvement.
• Maintain professional relationships with colleagues from other areas.
• Ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.

Disability Confident

Disability confident employer policy: we will offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer.