At a Glance
- Tasks: Organise stockroom, process deliveries, and ensure a smooth shopping experience.
- Company: Join ARKET, a brand focused on simplicity and quality for everyday life.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Other info: Flexible hours available, including evenings and weekends, in a dynamic work environment.
- Why this job: Be part of a team that values diversity and creates engaging customer experiences.
- Qualifications: Customer-focused, adaptable, and eager to learn with some retail experience preferred.
The predicted salary is between 9.9 - 12.1 £ per hour.
As the Stockroom Assistant, you play a crucial role in ensuring that our back-of-house is organised and finely tuned for optimal performance.
By maintaining high standards and implementation of correction routines, you directly contribute to elevating both direct and indirect customer-service experiences.
Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations.
Together, we're not just running a store, but crafting an engaging and profitable store experience.
Key Responsibilities
- Receive and process stock deliveries and shop floor replenishment
- Create a highly organized stockroom following store operations best practices
- Ensure size availability on the shop floor together with the Store Management team
- Implement commercial activities including sales in the stockroom
- Train all colleagues on store logistic training and best practices
- Personal Traits
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- English language skills Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends, materials, sizing etc
This is a full-time position with a contract of 35 hours a week available in our Covent Garden store.
Benefits
- We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
- As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online.
- Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
- You can read more about our H&M Incentive Program here.
- Inclusion & Diversity
At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop.
Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
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Stockroom Assistant 35h employer: Hmgroup
At ARKET, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and inclusion. As a Stockroom Assistant in our Covent Garden store, you'll benefit from a generous 25% staff discount, participation in our H&M Incentive Program for personal growth, and the opportunity to work in a dynamic environment that fosters collaboration and creativity. Join us in crafting a meaningful retail experience while developing your skills in a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Assistant 35h
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hmgroup, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hmgroup!
We think you need these skills to ace Stockroom Assistant 35h
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hmgroup, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hmgroup and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hmgroup that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hmgroup
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
