At a Glance
- Tasks: Support M&A transactions from start to finish, managing complex documentation and client relationships.
- Company: Join Howden, a diverse and innovative leader in insurance and financial services.
- Benefits: Define your career with flexible hours, remote work options, and a supportive team environment.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact in the fast-paced world of M&A while developing your skills.
- Qualifications: Experience in operational support, strong IT skills, and a knack for managing multiple priorities.
The predicted salary is between 40000 - 50000 £ per year.
The role involves providing senior-level operational support to the Howden M&A team, owning complex operational activity across the lifecycle of M&A insurance transactions.
What you’ll do:
- Own day-to-day operational support for M&A transactions from initiation through to settlement of premium.
- Take responsibility for the accurate and timely preparation, review and management of complex transaction documentation.
- Act as a key operational point of contact for clients, underwriters, brokers and internal teams.
- Maintain and oversee repository files, ensuring documentation is complete, accurate and appropriately stored.
- Ensure records on company systems are accurate, up to date and maintained to a high standard.
- Support compliance with internal procedures, identifying and resolving issues proactively.
- Monitor post-completion deliverables and follow up to ensure obligations are met.
- Support and guide junior team members on operational processes and documentation standards.
- Assist with client due diligence activities, applying judgement to identify and escalate issues where required.
- Complete and review data entry, data computation and operational updates on company systems and spreadsheets.
- Support invoicing, payment tracking and monitoring of inward and outward payments, resolving discrepancies as they arise.
- Build and maintain strong working relationships with brokers and markets to support effective transaction delivery.
Who we’re looking for:
- Proven experience in a senior operational or transactional support role within insurance, financial services or a professional services environment.
- Demonstrable experience managing complex documentation and operational processes with minimal supervision.
- Experience acting as a trusted operational contact for internal and external stakeholders.
- Strong experience handling confidential information and applying sound judgement in sensitive situations.
- Evidence of managing competing priorities across multiple transactions and deadlines.
- Experience supporting or overseeing junior colleagues and maintaining team standards.
- Strong IT capability, with advanced experience using Microsoft Word, Excel and Outlook in an operational context.
- A degree or equivalent professional experience is desirable.
- Experience or exposure to insurance, M&A or transactional environments is desirable.
- Strong written and verbal English, with the ability to communicate information clearly.
- Good numeracy skills, with confidence working with figures or data relevant to the role.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments:
We’re committed to providing reasonable accommodations to ensure that our positions align well with your needs. Beyond the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Operations Associate employer: HM&A
At Howden, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Operations Associate, you will benefit from a supportive environment that encourages professional growth and development, with opportunities to mentor junior team members and engage in meaningful M&A transactions. Our commitment to diversity and flexibility ensures that every employee can thrive, making Howden a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Howden or in M&A. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for operations roles. Think about your past experiences and how they relate to the job description. We want you to showcase your skills in managing complex documentation and operational processes!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Howden. Let’s make it happen!
We think you need these skills to ace Operations Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Associate role. Highlight your experience in managing complex documentation and operational processes, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your ability to support M&A transactions and manage stakeholder relationships.
Showcase Your IT Skills:Since strong IT capability is key for this role, don’t forget to mention your advanced experience with Microsoft Word, Excel, and Outlook. Give examples of how you've used these tools in previous roles to manage operations effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at HM&A
✨Know Your M&A Basics
Before the interview, brush up on your knowledge of M&A transactions and insurance processes. Understanding the lifecycle of these transactions will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Documentation Skills
Be prepared to discuss specific examples of how you've managed complex documentation in previous roles. Highlight your attention to detail and ability to maintain accurate records, as this is crucial for the Operations Associate position.
✨Demonstrate Strong Communication
Since you'll be acting as a key point of contact, practice articulating how you've effectively communicated with clients, underwriters, and internal teams in the past. Clear communication is essential, so think of examples that showcase your skills.
✨Prepare for Scenario Questions
Expect questions that assess your judgement in sensitive situations or how you handle competing priorities. Think of scenarios where you've had to make tough decisions or manage multiple deadlines, and be ready to share those experiences.
