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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in travel retail.
- Benefits: Competitive pay, employee discounts, and wellness support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible hours with opportunities for personal growth.
WHSmith (Ealing Broadway Station) – Sales Assistant
Location: Greater, England, United Kingdom, W5 2NU
Contract type: Permanent
Brand: WHSmith Travel
Pay: £7.57 to £12.25 per hour
Vacancy – 15 to 28 hours/week. Flexible days – might also be required to cover weekends.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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WHSmith (Ealing Broadway Station) – Sales Assistant employer: Hma Digital Marketing
Contact Detail:
Hma Digital Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WHSmith (Ealing Broadway Station) – Sales Assistant
✨Tip Number 1
Get to know WHSmith and their values! Before your interview, do a bit of research on the company’s history and what they stand for. This will help you connect with the team and show that you’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! WHSmith loves a collaborative environment, so be prepared to discuss how you’ve worked well with others in previous roles. Highlight any times you’ve supported colleagues or contributed to a team goal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the WHSmith family. Good luck!
We think you need these skills to ace WHSmith (Ealing Broadway Station) – Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond for customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Mention specific examples that demonstrate your ability to work independently and as part of a team, just like we do at WHSmith.
Keep It Neat and Tidy: Just like we keep our stores inviting, ensure your application is well-organised and free from errors. A clean, professional layout will make a great first impression and show us that you pay attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you’ll be sure your application reaches us quickly and efficiently, helping you get one step closer to joining our fantastic team!
How to prepare for a job interview at Hma Digital Marketing
✨Know Your Customer Service Basics
As a Sales Assistant, customer service is key. Brush up on the basics of providing exceptional service. Think about how you would handle different customer scenarios and be ready to share examples during your interview.
✨Show Your Team Spirit
WHSmith values teamwork, so be prepared to discuss your experiences working in a team. Share specific instances where you supported colleagues or contributed to a group goal, highlighting your adaptability and communication skills.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail environment and the products WHSmith offers. Research their latest offerings and think about how you can contribute to enhancing the customer experience in-store.
✨Prepare for Visual Merchandising Questions
Since maintaining high standards of display is crucial, be ready to talk about visual merchandising. Consider how you would arrange products to attract customers and make their shopping experience enjoyable.
