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- Tasks: Join us as a barista, crafting beverages and creating connections with customers daily.
- Company: Starbucks is a community-focused coffee shop where your voice and passion matter.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and bean stock options.
- Why this job: Experience a dynamic work environment with genuine customer interactions and personal growth opportunities.
- Qualifications: No experience needed, just bring your passion for customer service!
- Other info: Flexible hours, comprehensive training, and a supportive team await you.
Location: Ealing Broadway Haven Green (Store# 48984) The Broadway Central Chambers London W5 2NT
Take your place at the heart of our community at Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high-quality service, beverages, and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong.
You don’t need previous experience to join our team as a barista; all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference in their day by crafting delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
- Supporting with store procedures including opening or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Supporting in creating the third place environment during each shift
- Delivering legendary customer service to all customers by acting with a customer-first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
- Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights, and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing in-store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers, and your fellow partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > interview and in-store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity, and expression.
Starbucks – Haven Green: Barista employer: Hma Digital Marketing
Contact Detail:
Hma Digital Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks – Haven Green: Barista
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what the company stands for will help you connect with their culture during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills. Since the role is all about creating connections with customers, think of ways to demonstrate your ability to engage positively with people, whether through role-playing scenarios or reflecting on past experiences.
✨Tip Number 3
Visit a local Starbucks and observe how the baristas interact with customers. Take note of their energy, communication style, and how they handle busy periods. This will give you insights into the day-to-day operations and help you prepare for your own experience.
✨Tip Number 4
Be ready to share your passion for coffee and customer service during the interview. Even if you don't have previous experience, showing enthusiasm for the role and a willingness to learn can set you apart from other candidates.
We think you need these skills to ace Starbucks – Haven Green: Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Starbucks is looking for in a barista. Highlight your passion for customer service and any relevant experiences, even if they are informal.
Tailor Your CV: Make sure your CV reflects your enthusiasm for the role. Include any customer service experience, even if it's from volunteer work or part-time jobs. Emphasise skills like communication, teamwork, and adaptability.
Craft a Personal Statement: Write a personal statement that showcases your personality and why you want to work at Starbucks. Mention your love for coffee and creating connections with customers, as this aligns with their values.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Hma Digital Marketing
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share any experiences where you made a positive impact on someone's day, as this aligns with Starbucks' focus on creating genuine connections.
✨Familiarise Yourself with Starbucks Culture
Research Starbucks' values and culture before the interview. Understanding their commitment to community and inclusivity will help you demonstrate that you're a good fit for the team and can contribute to their 'third place' environment.
✨Prepare for Situational Questions
Expect questions about how you would handle busy periods or difficult customers. Think of examples from past experiences or hypothetical scenarios that showcase your ability to stay calm under pressure and work collaboratively with others.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how they celebrate successes within the store. This demonstrates your eagerness to be part of the team.
