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- Tasks: Create inspiring visual displays and support the team in delivering a customer-first experience.
- Company: Join H&M Group, a leader in sustainable fashion with multiple trendy brands.
- Benefits: Enjoy staff discounts, global development opportunities, and participation in our incentive programme.
- Why this job: Be part of a creative team that values diversity and makes a positive impact in fashion.
- Qualifications: Experience in visual merchandising and a passion for customer service are essential.
- Other info: Flexible availability required, including weekends; no cover letter needed to apply.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
This is a permanent position offering 39 hours per week. The position is based in the H&M Birmingham New Street store.
As a Visual Merchandiser, you are responsible for maintaining and creating an environment that inspires our customers to explore their personal style. Implement the visual identity, drive routines, selling, and support the team to deliver a Customer First Experience.
Key responsibilities:
- You support the store in achieving a customer-first experience through creating a visual identity according to H&M guidelines.
- You support, coach, and develop the team on visual and commercial knowledge.
- You ensure safety, security, and administrative procedures are always followed.
- You follow up on store KPIs and initiate actions to reach business targets, goals, and budgets.
Qualifications:
- Visual Merchandising and management experience
- A passion for profitability and people
- A customer-first mindset
Additional Information:
Availability: 7 days fully flexible, weekends included.
Benefits:
We offer attractive benefits with extensive development opportunities across the globe. All employees receive a staff discount card usable on all H&M Group brands, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also part of our H&M Incentive Program – HIP. More details can be found here.
Additional perks vary by market and employment type.
Inclusion & Diversity:
H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, positively impacting how we address challenges and relate to colleagues and customers worldwide. We encourage applications without cover letters to reduce bias.
Company Description:
H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our mission is to create sustainable growth and lifestyles, re-imagine fashion, and reshape the industry. Learn more here.
H&M offers the latest styles, designer collaborations, and wardrobe essentials, emphasizing fashion & quality at the best price sustainably. More info here.
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Visual Merchandiser - Birmingham New Street employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visual Merchandiser - Birmingham New Street
✨Tip Number 1
Familiarise yourself with H&M's visual merchandising guidelines and current trends in retail. This will help you demonstrate your understanding of their brand identity during any discussions or interviews.
✨Tip Number 2
Showcase your passion for customer experience by preparing examples of how you've previously enhanced customer engagement through visual merchandising. This will highlight your customer-first mindset.
✨Tip Number 3
Network with current or former employees of H&M to gain insights into the company culture and expectations for the Visual Merchandiser role. This can provide you with valuable information to tailor your approach.
✨Tip Number 4
Be prepared to discuss key performance indicators (KPIs) relevant to visual merchandising. Understanding how to track and improve these metrics will show your commitment to achieving business targets.
We think you need these skills to ace Visual Merchandiser - Birmingham New Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Visual Merchandiser position. Tailor your application to highlight relevant experience and skills.
Showcase Your Experience: In your CV, emphasise any previous visual merchandising or management experience. Use specific examples that demonstrate your ability to create inspiring environments and support a customer-first experience.
Highlight Your Passion: Express your passion for fashion and customer service in your application. Mention how you can contribute to H&M's mission of sustainable growth and creating a positive shopping experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Visual Merchandiser.
How to prepare for a job interview at H&M
✨Show Your Passion for Visual Merchandising
Make sure to express your enthusiasm for visual merchandising during the interview. Share examples of how you've created inspiring displays in the past and how you can bring that creativity to H&M.
✨Understand H&M's Brand Identity
Familiarise yourself with H&M's brand values and visual identity. Be prepared to discuss how you would implement their guidelines while also adding your personal touch to enhance the customer experience.
✨Demonstrate Team Leadership Skills
As a Visual Merchandiser, you'll be coaching and developing the team. Highlight your previous experience in leading teams, sharing how you’ve successfully motivated others to achieve common goals.
✨Prepare for KPI Discussions
Be ready to talk about how you have previously tracked and improved KPIs in your past roles. Show that you understand the importance of these metrics in driving sales and customer satisfaction.