At a Glance
- Tasks: Create amazing shopping experiences and inspire customers with the latest fashion trends.
- Company: Join H&M Group, a leader in sustainable fashion with a diverse team.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Be part of a team that reshapes the fashion industry while growing your skills.
- Qualifications: Passion for fashion and great customer service skills.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague\’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Availability: 2-5 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we\’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
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Stores Sales & Operations Sales Advisor - Highcross Sales Advisor - Highcross Sales Advisor - H[...] employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores Sales & Operations Sales Advisor - Highcross Sales Advisor - Highcross Sales Advisor - H[...]
✨Tip Number 1
Get to know the brand! Before your interview, dive into H&M's values and latest campaigns. This shows you’re genuinely interested and helps you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer situations. Being able to share these examples will make you stand out as a Sales Advisor.
✨Tip Number 3
Be ready to show your passion for fashion! Talk about your favourite trends or styles and how you can inspire customers. This is your chance to shine and show how you can contribute to the store’s vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the amazing opportunities we have at H&M Group.
We think you need these skills to ace Stores Sales & Operations Sales Advisor - Highcross Sales Advisor - Highcross Sales Advisor - H[...]
Some tips for your application 🫡
Show Your Passion for Fashion: When you're filling out your application, let your love for fashion shine through! Talk about your favourite styles or trends and how you can inspire customers with your knowledge. We want to see that you’re excited about the role!
Highlight Your Customer Service Skills: Make sure to mention any previous experience you have in customer service. We’re all about putting customers first, so share examples of how you've gone above and beyond to create a great shopping experience.
Be Honest and Authentic: We value honesty, so don’t be afraid to show your true self in your application. Share your strengths and areas for improvement, as this shows you’re open to feedback and personal growth, which is super important to us.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at H&M
✨Know Your Products
Familiarise yourself with the latest fashion trends and products offered by H&M Group. Being able to discuss specific items and how they fit into current campaigns will show your passion for the brand and help you connect with customers.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. Think about times when you went above and beyond to create a great shopping experience, as this aligns perfectly with the expectations of a Sales Advisor.
✨Team Player Attitude
Be ready to share experiences where you collaborated with colleagues to achieve sales goals or improve store operations. Highlighting your ability to give and receive feedback will demonstrate your commitment to personal and team development.
✨Flexibility and Availability
Since the role requires flexibility, be honest about your availability during the interview. Show that you're willing to work weekends and adapt to the needs of the store, which is crucial for a Sales Advisor position.