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For Companies At a Glance
- Tasks: Inspire customers and create an exceptional shopping experience while promoting campaigns and offers.
- Company: Join H&M Group, a leading fashion brand committed to sustainability and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in the H&M Incentive Program.
- Why this job: Be part of a diverse team that values your input and fosters personal development.
- Qualifications: Availability for 3-5 flexible days, including weekends; no sponsorship available.
- Other info: No cover letter needed to apply, promoting a fair recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Responsibilities
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague\’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Requirements
- Availability 3-5 days fully flexible, weekends included.
- Not eligible for sponsorship under the skilled worker route.
About H&M Group
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Benefits & Inclusion
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity: H&M is a part of H&M Group. We are committed to inclusive, diverse and equitable workplaces. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we relate to colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
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Stores Sales & Operations Sales Advisor - Cambridge Sales Advisor - Cambridge Sales Advisor - C[...] employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores Sales & Operations Sales Advisor - Cambridge Sales Advisor - Cambridge Sales Advisor - C[...]
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their latest fashion trends and promotions will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously enhanced a customer's experience. Be ready to discuss specific situations where you went above and beyond to meet customer needs.
✨Tip Number 3
Network with current or former employees of H&M to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Be prepared to demonstrate your flexibility and availability during the interview. Since the role requires working 3-5 days, including weekends, showing that you can accommodate this will make you a more attractive candidate.
We think you need these skills to ace Stores Sales & Operations Sales Advisor - Cambridge Sales Advisor - Cambridge Sales Advisor - C[...]
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since the role focuses on creating an exceptional shopping experience, emphasise your customer service skills in your CV. Provide specific examples of how you've successfully engaged with customers in previous roles.
Show Flexibility: Mention your availability clearly in your application. The job requires 3-5 days of full flexibility, including weekends, so make sure to state your willingness to work these hours.
Focus on Teamwork: The role involves working closely with a team. Include examples in your application that demonstrate your ability to collaborate effectively with colleagues and contribute to a positive team environment.
How to prepare for a job interview at H&M
✨Show Your Passion for Customer Service
As a Sales Advisor, your primary role is to create an exceptional shopping experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to customer satisfaction.
✨Know the Brand Inside Out
Familiarise yourself with H&M Group's brands and their values. Understanding their mission and product offerings will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Emphasise Teamwork and Feedback
The job requires collaboration and giving/receiving feedback. Prepare to discuss your experiences working in teams and how you've contributed to a positive team environment. Highlight any instances where you've used feedback for personal or team development.
✨Demonstrate Flexibility and Availability
Since the role requires flexibility in working hours, be clear about your availability during the interview. Show that you're willing to adapt to the needs of the store, especially during busy periods like weekends.