Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park
Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park

Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park

Leicester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a department to boost sales and ensure a top-notch customer experience.
  • Company: Join H&M, a global leader in fashion retail with a commitment to diversity and inclusion.
  • Benefits: Enjoy staff discounts across all H&M Group brands and participate in our Incentive Program.
  • Why this job: Be part of a dynamic team focused on growth, development, and making a positive impact.
  • Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
  • Other info: No cover letter needed; we value diverse backgrounds and experiences in our hiring process.

The predicted salary is between 28800 - 43200 £ per year.

This is a permanent position offering 39 hours per week. The position is based in the H&M Fosse Park store in the Fosse Park shopping centre.

Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience., * You lead with a vision to secure the best experience for all our colleagues and customers

  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.

  • You analyse and follow up on Sales & Profit KPI’s for your department.

  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

We are looking for people who have:

  • Management experience in a customer-facing environment

  • Previous experience of leading and managing teams

  • A passion for profitability and people

  • A Customer-first mindset

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park employer: H&M

H&M is an exceptional employer, offering a vibrant work culture at our Fosse Park location where collaboration and growth are at the forefront. As a Department Manager, you will benefit from extensive development opportunities, a competitive staff discount across all H&M Group brands, and participation in our H&M Incentive Program. We pride ourselves on fostering an inclusive and diverse environment, ensuring that every team member feels valued and empowered to contribute to our shared success.
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Contact Detail:

H&M Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park

✨Tip Number 1

Familiarize yourself with H&M's values and customer-first approach. Understanding their commitment to inclusivity and diversity will help you align your leadership style with their expectations.

✨Tip Number 2

Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've led teams, improved sales, and created a positive customer experience in previous roles.

✨Tip Number 3

Research the Fosse Park store and its performance metrics. Knowing the local market and how the store fits into H&M's overall strategy can give you an edge during discussions.

✨Tip Number 4

Showcase your passion for profitability and people by discussing how you’ve developed team members in the past. Highlighting your commitment to training and succession planning will resonate well with the hiring team.

We think you need these skills to ace Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park

Leadership Skills
Team Management
Customer Service Orientation
Sales and Profit Analysis
Performance Evaluation
Training and Development
Health and Safety Compliance
Legal Knowledge
Communication Skills
Problem-Solving Skills
Analytical Skills
Adaptability
Passion for Retail
Customer-First Mindset

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your management experience in a customer-facing environment. Provide specific examples of how you've successfully led and managed teams in the past.

Showcase Your Customer-First Mindset: Demonstrate your passion for delivering a customer-first experience. Include instances where you prioritized customer satisfaction and how it positively impacted sales or team performance.

Focus on KPIs and Profitability: Discuss your familiarity with analyzing Sales & Profit KPIs. Mention any relevant experiences where you have used data to drive decisions and improve department performance.

Emphasize Development and Training: Illustrate your commitment to team development by sharing examples of how you've provided feedback, training, and support to help your team members grow in their roles.

How to prepare for a job interview at H&M

✨Show Your Leadership Skills

As a Department Manager, it's crucial to demonstrate your management experience. Share specific examples of how you've successfully led teams in a customer-facing environment and how you fostered a positive team culture.

✨Emphasize Customer-First Mindset

Highlight your passion for delivering exceptional customer experiences. Discuss strategies you've implemented in the past to ensure customer satisfaction and how you plan to maintain this focus at H&M.

✨Know Your KPIs

Familiarize yourself with key performance indicators related to sales and profit. Be prepared to discuss how you've analyzed and improved these metrics in previous roles, showcasing your analytical skills.

✨Commit to Inclusion and Diversity

H&M values diversity in the workplace. Be ready to talk about how you've contributed to creating an inclusive environment in your past positions and how you plan to continue this commitment as a leader.

Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park
H&M
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  • Stores Sales & Operations Department Manager - Fosse Park Department Manager - Fosse Park

    Leicester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-10

  • H

    H&M

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