At a Glance
- Tasks: Engage customers and provide an exciting shopping experience while supporting store goals.
- Company: Join H&M, a global fashion brand committed to sustainability and inclusivity.
- Benefits: Enjoy a 25% employee discount, health benefits, and career development opportunities.
- Other info: Flexible part-time hours with opportunities for growth in a collaborative culture.
- Why this job: Be part of a dynamic team and inspire others with your passion for fashion.
- Qualifications: Passionate about fashion, self-motivated, and a great communicator.
The predicted salary is between 22000 - 26000 £ per year.
This is a temporary part-time 12 & 20 hour position based in the Worcester store. For this position we will require 3-5 days flexibility, including the weekends.
WHAT YOU’LL DO
- Represent the H&M Brand positively and engage with customers to provide an excellent service and an exciting shopping experience.
- Support commercial and operational actions with your colleagues to reach store goals and sales targets.
- Stay informed about the latest fashion trends, brands and competitors, using your knowledge to inspire and guide customers.
- Provide and receive feedback to support yourself and your colleagues to learn and develop.
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. Being part of a dynamic Store Team — which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers — you will create an inspirational environment for our customers and colleagues.
WHO YOU ARE
- Passionate about people and fashion.
- Self-motivated and able to motivate others to ensure strong teamwork.
- Clear communicator, creative and curious.
- Motivated to contribute to H&M's vision, leading us to success.
WHY YOU’LL LOVE WORKING HERE
- We offer attractive benefits with extensive development opportunities around the globe.
- Global Employee Discount of 25% across the H&M Group (H&M, COS, Other Stories, Monki, Weekday, Arket and H&M Home)
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme
- Company Sick Pay
- Workplace Pension Scheme
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.
ADDITIONAL INFORMATION
Unfortunately, this position is not available for sponsorship under the skilled worker route.
RECRUITMENT PROCESS
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.
SALES ADVISOR - WORCESTER employer: H&M
H&M Group is an exceptional employer that fosters a vibrant and inclusive work culture in Worcester, where teamwork and creativity thrive. Employees enjoy attractive benefits such as a 25% global employee discount, health and lifestyle perks, and extensive development opportunities, all while contributing to a sustainable fashion future. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ADVISOR - WORCESTER
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including H&M, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace SALES ADVISOR - WORCESTER
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like H&M that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at H&M will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about H&M and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at H&M
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at H&M, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at H&M!
