At a Glance
- Tasks: Join us as a Sales Advisor, creating amazing shopping experiences for our customers.
- Company: H&M Group is a diverse family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities worldwide.
- Other info: Availability for 3-4 flexible days, including weekends, is essential.
- Why this job: Be part of a vibrant team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
Job Description
This is a temporary part-time position offering 8 hours per week. The position is based in the H&M Croydon store in the Centrale shopping centre.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key Responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 3-4 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Management
Industries
Retail
#J-18808-LjbffrSales Advisor (Temporary) – Croydon employer: H&M
H&M Group is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture in the heart of Croydon. As a Sales Advisor, you will enjoy attractive benefits such as a staff discount across all H&M brands and participation in the H&M Incentive Program, while being part of a diverse team that values your input and fosters personal growth. With flexible working hours and a commitment to inclusivity, H&M Group provides a rewarding environment for those passionate about fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Temporary) – Croydon
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. This knowledge will help you engage with customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Be prepared to showcase your customer service skills in a practical setting. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Show your flexibility and willingness to work weekends and varied hours. Highlighting your availability can set you apart from other candidates who may not be as open to working a part-time schedule.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing how you’ve collaborated with others in previous roles. H&M values a strong team dynamic, so showing that you can contribute positively to a team will be beneficial.
We think you need these skills to ace Sales Advisor (Temporary) – Croydon
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience:Even if you don't have direct experience in retail, think about any customer service roles or experiences where you've demonstrated strong communication skills and a passion for fashion. Make sure to include these in your CV.
Show Flexibility:Since the role requires availability for 3-4 days including weekends, clearly state your availability in your application. This shows that you are committed and ready to meet the company's needs.
Follow Application Instructions:Remember not to attach a cover letter as per H&M's request. Focus on submitting your CV and any other required documents through our website, ensuring all information is accurate and complete.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal style and how you keep up with trends, as this aligns with the company's values and will demonstrate your enthusiasm for the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to discuss your previous customer service experiences. Highlight specific examples where you went above and beyond to help a customer.
✨Be Ready to Collaborate
The job involves working closely with a team, so be ready to talk about your teamwork skills. Share instances where you contributed to a team goal or supported a colleague, showcasing your ability to work well with others.
✨Demonstrate Flexibility
As the position requires availability across 3-4 days, including weekends, make sure to communicate your flexibility. This shows that you are committed and willing to adapt to the store's needs.
