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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in our exciting Incentive Program.
- Other info: Flexible hours required, including weekends; no sponsorship available for this role.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
This is a permanent part-time position offering 20 hours per week. The position is based in the H&M Sutton Coldfield store in the Grace Church Shopping Centre.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information:Availability 4-5 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Sales Advisor - Sutton Coldfield employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Sutton Coldfield
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their latest promotions and fashion trends will help you engage customers effectively during your interview.
✨Tip Number 2
Showcase your passion for fashion and customer service in your conversations. Be prepared to share examples of how you've created positive experiences for customers in the past.
✨Tip Number 3
Demonstrate your flexibility and availability during the interview. Since the role requires working weekends and varied hours, emphasising your willingness to adapt can set you apart.
✨Tip Number 4
Prepare to discuss teamwork and feedback. H&M values collaboration, so be ready to talk about how you’ve contributed to a team environment and how you handle constructive criticism.
We think you need these skills to ace Sales Advisor - Sutton Coldfield
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even though H&M values personality over experience, it's still important to mention any relevant customer service or retail experience you have. Use specific examples to demonstrate your ability to create exceptional shopping experiences.
Showcase Your Flexibility: Since the role requires availability for 4-5 days a week, including weekends, make sure to clearly state your availability in your application. This shows that you are committed and ready to meet the company's needs.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Focus on submitting your CV and any other required documents through our website, ensuring all information is accurate and complete before hitting submit.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is key. Be prepared to discuss your favourite trends and how you can inspire customers with your knowledge. This will demonstrate that you align with the company's values.
✨Emphasise Customer Service Skills
Highlight any previous experience where you've put customers first. Share specific examples of how you've created exceptional shopping experiences or resolved customer issues, as this is crucial for the role.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Think of instances where you've given or received feedback and how it contributed to your team's success.
✨Demonstrate Flexibility
The role requires availability across 4-5 days, including weekends. Be honest about your availability and show enthusiasm for being part of a flexible team that meets the store's needs.