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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts, global development opportunities, and participation in the H&M Incentive Program.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Flexible availability required, including weekends; no sponsorship available for this role.
The predicted salary is between 21600 - 36000 £ per year.
This is a permanent full-time position offering 35 hours per week. The position is based in the H&M Sunderland located in the Bridges Shopping Centre. As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Sales Advisor - Sunderland employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Sunderland
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their ethos will help you connect with the team and demonstrate your passion for fashion during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to create exceptional shopping experiences.
✨Tip Number 3
Be ready to discuss your flexibility and availability, especially since the role requires working weekends. Emphasising your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Engage with H&M's social media platforms to stay updated on their latest trends and promotions. This knowledge can give you an edge in conversations with interviewers and show your genuine interest in the brand.
We think you need these skills to ace Sales Advisor - Sunderland
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even though H&M values personality over experience, it's still important to mention any relevant experience you have in retail or customer service. Use specific examples to demonstrate your ability to create exceptional shopping experiences.
Showcase Your Team Spirit: Since teamwork is essential in this role, include examples of how you've successfully collaborated with colleagues in the past. Emphasise your ability to give and receive feedback, as this is a key part of the job.
Follow Application Guidelines: Make sure to follow the application guidelines provided by H&M. Remember not to attach a cover letter, as they prefer applications without them to avoid unintentional biases. Ensure all other required information is complete and accurate before submitting.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite trends, brands, or styles, and how they inspire you. This will demonstrate that you align with the company's values and are genuinely interested in the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to help a customer.
✨Be Ready for Teamwork Questions
As a Sales Advisor, you'll be working closely with a team. Expect questions about teamwork and collaboration. Share experiences where you contributed to a team's success and how you handle feedback from colleagues.
✨Demonstrate Flexibility and Availability
The job requires full flexibility, including weekends. Be upfront about your availability and willingness to work varied hours. This shows that you're committed and ready to meet the demands of the role.
