Sales Advisor – Southampton
Sales Advisor – Southampton

Sales Advisor – Southampton

Southampton Full-Time No home office possible
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H&M

At a Glance

  • Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
  • Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
  • Benefits: Enjoy flexible hours, staff discounts across all brands, and global development opportunities.
  • Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
  • Qualifications: No specific qualifications needed; just bring your love for people and fashion!
  • Other info: This is a temporary part-time role, requiring flexibility including weekends.

Job Description This is a temporary part-time 8, 12 and 16 hours position based in the Southampton store.
For this position we will require 2-4 days flexibility, including the weekends.
WHAT YOU\’LL DO As a H M Sales Advisor, you will be essential in delivering an exceptional shopping experience.
Some of your responsibilities will include: Representing the H M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
Supporting with commercial and operational actions together with your colleagues, to reach store goals and sales targets.
Keeping up to date with the latest fashion trends, brands and competitors, using your knowledge to inspire and guide our customers.
Providing and receiving feedback to support yourself and your colleagues to learn and develop.
WHO YOU\’LL WORK WITH Our stores are the heart of our company, where customers will experience our brand firsthand.
Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.
WHO YOU ARE We welcome applicants who are: Passionate about people and fashion.
Self-motivated and able to motivate others to ensure strong teamwork.
Clear communicators are creative and curious.
Confident, proactive and able to take initiative.
Eager to contribute to our brand vision and share innovative ideas.
WHO WE ARE H M Group is a global company of strong fashion brands and ventures.
Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values.
Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU\’LL LOVE WORKING HERE At H M Group, we are proud to be a vibrant and welcoming company.
We offer our employees attractive benefits with extensive development opportunities around the globe.
(Please see below some of the benefits available to our Sales Advisors) Global Employee Discount of 25% across the H M Group (H M, COS, Other Stories, Monki, Weekday, Arket and H M Home) Health and Lifestyle Benefits The Retail Trust – Employee Assistance Programme Benefits Hub, Offering exclusive discounts Company Sick Pay JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth.
But most of all, it\’s our people who make us who we are.
Take the next step in your career together with us.
The journey starts here.
ADDITIONAL INFORMATION Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Should you decide to apply for one of our Sales Advisor positions, you will be asked to complete an online interactive assessment as part of your application.
Here you will answer a series of questions, all based on the role and the responsibilities of a Sales Advisor in H M. Please do keep an eye out for this email and link, as it may end up in your junk mail.
*For more information on how we process your personal data, please see our Privacy Notice.
**We are committed to a recruitment process that is fair, equitable, and based on competency.
We therefore kindly ask you to not attach a cover letter to your application.
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Sales Advisor – Southampton employer: H&M

H&M Group is an exceptional employer that prioritises a vibrant and inclusive work culture, offering flexible part-time roles in the heart of Southampton. As a Sales Advisor, you will enjoy attractive benefits such as a generous staff discount across all H&M brands and access to extensive development opportunities, ensuring your growth within a diverse team committed to reshaping the fashion industry sustainably.
H&M

Contact Detail:

H&M Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Advisor – Southampton

Tip Number 1

Familiarise yourself with H&M's latest campaigns and product lines. Being knowledgeable about their current offerings will help you engage customers effectively and demonstrate your passion for the brand during your interactions.

Tip Number 2

Showcase your customer service skills by preparing examples of how you've previously created exceptional shopping experiences. Think about specific situations where you went above and beyond to assist a customer, as this will resonate well with the hiring team.

Tip Number 3

Be ready to discuss your flexibility in working hours, especially weekends, as this is crucial for the role. Highlighting your availability can set you apart from other candidates who may not be as adaptable.

Tip Number 4

Emphasise your ability to work well in a team and your willingness to give and receive feedback. H&M values collaboration, so demonstrating your commitment to personal and team development will make a positive impression.

We think you need these skills to ace Sales Advisor – Southampton

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail
Time Management
Health and Safety Awareness
Adaptability
Fashion Awareness
Feedback Reception and Delivery

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Customer Service Skills: Since the role focuses on creating an exceptional shopping experience, emphasise any previous customer service experience you have. Use specific examples to demonstrate how you've successfully engaged with customers in the past.

Show Your Passion for Fashion: Express your enthusiasm for fashion and how it aligns with H&M's values. Mention any personal experiences or interests that showcase your love for the industry, as this can set you apart from other candidates.

Follow Application Guidelines: Make sure to follow the application instructions provided by H&M. Since they request not to include a cover letter, focus on crafting a strong CV that highlights your relevant skills and experiences without any biases.

How to prepare for a job interview at H&M

Show Your Passion for Fashion

As a Sales Advisor, your love for fashion is key. Be prepared to discuss your favourite trends and how you can inspire customers with your knowledge. This will demonstrate that you align with the brand's values.

Emphasise Customer Service Skills

Highlight any previous experience where you've put customers first. Share specific examples of how you've created exceptional shopping experiences or resolved customer issues, as this is crucial for the role.

Be Ready for Teamwork Questions

Since you'll be working closely with a team, expect questions about collaboration. Think of instances where you've given or received feedback and how it contributed to your team's success.

Demonstrate Flexibility

The role requires availability on weekends and flexibility in hours. Be honest about your availability and express your willingness to adapt to the store's needs, showing that you're a reliable team player.

Sales Advisor – Southampton
H&M
Location: Southampton
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