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- Tasks: Join our team as a Sales Advisor, creating amazing shopping experiences for customers.
- Company: H&M Group is a leading fashion brand committed to sustainability and quality.
- Benefits: Enjoy flexible hours, staff discounts, and global development opportunities.
- Why this job: Be part of a diverse team that values your personality and passion for fashion.
- Qualifications: No specific experience needed; just bring your love for people and style!
- Other info: Availability for 3-4 flexible shifts, including weekends, is essential.
This is both a temporary and permanent part-time position offering 12 and 16 hours per week. The position is based in the H&M Reading store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 3-4 fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Sales Advisor - Reading employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Reading
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Being able to discuss these during your interview will show your genuine interest in the company and its mission.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-play scenarios. Think about how you would handle different customer situations, as this is crucial for a Sales Advisor role.
✨Tip Number 3
Showcase your passion for fashion and trends. Bring examples of how you've engaged with fashion in your life, whether through personal style or knowledge of current trends, to connect with the interviewers.
✨Tip Number 4
Be ready to discuss teamwork and collaboration. Share specific examples of how you've worked effectively in a team, as this role requires contributing to a positive team environment.
We think you need these skills to ace Sales Advisor - Reading
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for fashion align with H&M's values.
Showcase Customer Focus: Emphasise your customer service skills in your application. Provide examples of how you've created exceptional shopping experiences or contributed to sales in previous roles, even if they are not directly related to retail.
Highlight Flexibility: Since the role requires 3-4 fully flexible hours including weekends, make sure to mention your availability clearly in your application. This shows that you are ready to meet the company's scheduling needs.
Follow Application Guidelines: H&M requests that you do not attach a cover letter to your application. Ensure that you follow this guideline strictly and focus on providing a well-structured CV that highlights your relevant experience and skills.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is crucial. Be prepared to discuss your favourite trends and how you can inspire customers with your knowledge. This will demonstrate that you align with the brand's values.
✨Emphasise Customer Experience
Highlight your commitment to providing exceptional customer service. Share examples of how you've gone above and beyond to create a positive shopping experience in previous roles or situations.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Prepare to discuss how you give and receive feedback, and how you contribute to a supportive work environment.
✨Demonstrate Flexibility
With the role requiring flexible availability, be honest about your schedule. Show that you're willing to adapt and work weekends, which is essential for this part-time position.
