At a Glance
- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a diverse family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all brands, and extensive development opportunities worldwide.
- Why this job: Be part of a vibrant team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Availability for 2-3 days a week, including weekends; no sponsorship available.
Job Description
These are permanent, part-time positions offering 8 & 12 hours per week. These positions will be based in our H&M Notting store in the Victoria Shopping Centre.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleagues’ development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion match our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 2-3 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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Sales Advisor - Nottingham employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Nottingham
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. This knowledge will help you engage with customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and show that you can create an exceptional shopping experience.
✨Tip Number 3
Be ready to discuss your availability openly during the interview. Since the role requires flexibility, showing that you can work weekends and adapt to the store's needs will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for fashion and trends by staying updated on the latest styles. Being able to share your insights and recommendations with customers will highlight your passion and suitability for the Sales Advisor role.
We think you need these skills to ace Sales Advisor - Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Highlight your customer service skills and passion for fashion in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and make sure to include any achievements that demonstrate your ability to contribute to sales and customer satisfaction.
Showcase Your Personality: Since H&M values personality and a love for people and fashion, ensure your application reflects your enthusiasm and approachability. Use a friendly tone and express your passion for creating exceptional shopping experiences.
Follow Application Guidelines: Make sure to follow the application guidelines provided by H&M. Remember not to attach a cover letter, as they request applications without one to avoid biases. Ensure all other required information is complete and accurate before submitting.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite trends, styles, or brands, and how they inspire you. This will demonstrate that you align with H&M's values and are genuinely interested in the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond for a customer.
✨Be Ready for Teamwork Questions
H&M values collaboration, so expect questions about working in a team. Think of examples where you contributed to a team's success or helped a colleague. This will show that you're a team player who can support others in achieving store goals.
✨Demonstrate Flexibility and Availability
Since the position requires flexibility, be clear about your availability during the interview. Mention your willingness to work weekends and adapt to the store's needs, which will reflect positively on your commitment to the role.