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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all brands, and extensive development opportunities worldwide.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Availability is flexible, including weekends, but no sponsorship available for this role.
Overview
This is a permanent full & part-time position offering 8 & 35 hours per week. The position is based in the H&M Manchester Trafford Centre store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Responsibilities
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 2-7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M.
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Sales Advisor - Manchester Trafford Centre employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their ethos will help you connect with the team and demonstrate your passion for fashion during any interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you've gone above and beyond for customers, as this is key for a Sales Advisor role.
✨Tip Number 3
Be ready to discuss your availability openly. Since the role requires flexibility, showing that you can work weekends and varied hours will make you a more attractive candidate.
✨Tip Number 4
Engage with H&M's social media platforms. This not only keeps you updated on their latest trends and promotions but also shows your genuine interest in the brand when you mention it during discussions.
We think you need these skills to ace Sales Advisor - Manchester Trafford Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Highlight your passion for customer service and fashion in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to create a great shopping experience.
Showcase Your Personality: Since H&M values personality and love for people & fashion, ensure your application conveys your enthusiasm for the brand and your ability to connect with customers. Use engaging language that reflects your personality.
Follow Application Guidelines: Remember not to include a cover letter as per the application instructions. Focus on providing all necessary information in your CV and ensure it is well-structured and free of errors before submitting.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite trends, brands, or styles, and how they inspire you. This will demonstrate that you align with the company's values and are genuinely interested in the role.
✨Emphasise Customer Service Skills
Since the role is all about creating an exceptional shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond for a customer.
✨Be Ready for Teamwork Questions
As you'll be working closely with a team, expect questions about collaboration and teamwork. Think of examples where you've successfully worked with others to achieve a common goal, and be ready to discuss how you handle feedback from colleagues.
✨Demonstrate Flexibility and Availability
Given the flexible hours required for this position, be clear about your availability during the interview. Show that you're willing to work weekends and adapt to the store's needs, which will reflect positively on your commitment to the role.