At a Glance
- Tasks: Create amazing shopping experiences and inspire customers with the latest fashion trends.
- Company: Join H&M, a leading fashion brand committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a dynamic team that values your personality and passion for fashion.
- Qualifications: A love for people and fashion is more important than experience.
- Other info: Flexible shifts available; weekends included, with a focus on diversity and inclusion.
Job Description
These are permanent part-time positions offering 12 & 20 hours per week. These positions are based in the H&M High Street Kensington store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 3-5 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Seniority level
Not Applicable
Employment type
Part-time
Job function
Retail
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Sales Advisor - High Street Kensington employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - High Street Kensington
✨Tip Number 1
Get to know the store and its vibe! Before your interview, pop into the H&M High Street Kensington store a few times. Observe how the team interacts with customers and what promotions are currently running. This will help you speak their language during your chat!
✨Tip Number 2
Show off your passion for fashion! When you’re chatting with the hiring team, don’t hold back on sharing your love for style and trends. Talk about your favourite pieces or brands and how you’d inspire customers to find their perfect outfit.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of examples where you’ve gone above and beyond for a customer. Whether it’s helping someone find the right size or resolving an issue, these stories will show you’re all about creating that exceptional shopping experience.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at H&M, where your personality and love for fashion can truly shine!
We think you need these skills to ace Sales Advisor - High Street Kensington
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your love for fashion and people.
Keep It Simple: Stick to the basics and keep your application straightforward. We appreciate clarity, so make sure your answers are easy to read and understand.
Show Your Flexibility: Since we’re looking for someone who can work 3-5 days a week, highlight your availability clearly. Let us know when you can jump in and help out!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to get your details and start the process of bringing you on board!
How to prepare for a job interview at H&M
✨Know Your Fashion
Brush up on the latest trends and H&M's current campaigns. Being able to discuss fashion knowledge will show your passion for the industry and help you connect with the interviewers.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. Think about times when you went above and beyond to create a great shopping experience, as this aligns perfectly with the role's responsibilities.
✨Team Player Attitude
H&M values teamwork, so be ready to share experiences where you collaborated effectively with colleagues. Highlight how you give and receive feedback to foster a supportive work environment.
✨Flexibility is Key
Since the role requires availability across various days, be honest about your schedule. Show that you're adaptable and willing to work weekends, which will demonstrate your commitment to the position.