At a Glance
- Tasks: Engage with customers and provide an exciting shopping experience at H&M.
- Company: Join the vibrant H&M Group, a leader in sustainable fashion.
- Benefits: Enjoy a 25% global employee discount and health benefits.
- Other info: Flexible part-time hours available, perfect for students!
- Why this job: Be part of a dynamic team and inspire others with your passion for fashion.
- Qualifications: Passionate about people and fashion, with strong teamwork skills.
The predicted salary is between 10 - 12 £ per hour.
Overview
This is a permanent part-time 16, 20 or 30 hours position based in the Edinburgh St James store. For this position we require 4–5 days of flexibility, including weekends.
- What you’ll do
- Representing the H&M Brand positively and engaging with customers to provide an excellent service and an exciting shopping experience.
- Supporting commercial and operational actions with colleagues to reach store goals and sales targets.
- Keeping informed about the latest fashion trends, brands and competitors, using knowledge to inspire and guide customers.
- Providing and receiving feedback to support personal and team learning and development.
- Who you’ll work with
Stores are the heart of the company, where customers experience the brand firsthand.
You will be part of a dynamic Store Team that includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, collaboratively creating an inspirational environment for customers and colleagues.
Who you are
We welcome applicants who are
- Passionate about people and fashion.
- Self-motivated and able to motivate others to ensure strong teamwork.
- Clear communicators, creative and curious.
- Motivated to contribute to H&M's vision, leading to success.
Who we are
H&M Group is a global company of strong fashion brands and ventures.
Our goal is that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
We want to make fashion accessible for the many, with customers at the heart of every decision.
We are a team of thousands of passionate colleagues, united by our culture and values, working to push the fashion industry toward a more inclusive and sustainable future.
Why you’ll love working here
At H&M Group, we are proud to be a vibrant and welcoming company.
We offer attractive benefits and extensive development opportunities around the globe.
Some benefits available to Sales Advisors include
- Global Employee Discount of 25% across the H&M Group (H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home)
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme
- Benefit Hub, offering exclusive discounts
- Company Sick Pay
- Workplace Pension Scheme
- Join us
Our uniqueness comes from our inclusive and collaborative culture, strong values, and opportunities for growth.
It’s our people who make us who we are.
Take the next step in your career with us—the journey starts here.
Additional information
Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
If you apply for one of our Sales Advisor positions, you will be asked to complete an online interactive assessment as part of your application.
You will answer questions based on the role and responsibilities of a Sales Advisor in H&M.
Please monitor your email (and junk mail) for the link.
*For more information on how we process your personal data, please see our Privacy Notice.
**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.
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Sales Advisor - Edinburgh St James (Part-Time) employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Edinburgh St James (Part-Time)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including H&M, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor - Edinburgh St James (Part-Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like H&M that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at H&M will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about H&M and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at H&M
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at H&M, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at H&M!
