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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in our exciting Incentive Program.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Flexible part-time role, requiring availability on weekends; no sponsorship available.
These are permanent part-time positions offering 8 hours per week. These positions are based in the H&M Birmingham New Street store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications:
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information:
Availability: 2 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Sales Advisor - Birmingham New Street employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Birmingham New Street
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their focus on sustainability and customer experience will help you align your conversation during the interview.
✨Tip Number 2
Showcase your passion for fashion and customer service in your interactions. Whether it's through networking or during the interview, expressing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this demonstrates your capability to contribute positively to the team.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Advisor - Birmingham New Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for fashion align with H&M's values.
Highlight Relevant Skills: Focus on showcasing your customer service skills and any experience you have in retail or sales. Mention specific examples of how you've contributed to a positive shopping experience in previous roles.
Be Flexible: Since the role requires availability for two fully flexible days, make sure to mention your flexibility in your application. This shows that you are willing to meet the company's scheduling needs.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Instead, ensure your CV is well-structured, concise, and highlights your relevant experiences and skills effectively.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is crucial. Be prepared to discuss your favourite trends and how you stay updated with the latest styles. This will demonstrate your enthusiasm and alignment with H&M's brand values.
✨Emphasise Customer Service Skills
Highlight any previous experience in customer service, even if it's informal. Share examples of how you've gone above and beyond to ensure a great experience for customers, as this role is all about putting customers first.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Think of instances where you've successfully worked with others to achieve a common goal, and be ready to share those stories.
✨Demonstrate Flexibility and Availability
H&M values flexibility, especially since this role requires weekend availability. Be honest about your schedule and express your willingness to adapt to the needs of the store, which shows your commitment to the job.
