At a Glance
- Tasks: Greet customers, assist with shopping, and enhance their experience in-store.
- Company: Monki is a vibrant fashion brand that empowers self-expression through creativity.
- Benefits: Enjoy a 25% staff discount and access to global development opportunities.
- Other info: This is a part-time temporary role ending on 18th September.
- Why this job: Join a fun team that values creativity and customer connection in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for fashion and a positive attitude.
Company Description
Monki is a vibe: friendly, playful, bold and empowering. We draw inspiration from those who bravely express their style and creativity without the filter of conventions, and we aim to be a catalyst for others to do the same, by empowering self-expression through fashion. Learn more about Monki here.
Job DescriptionAs the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You\'ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you\'ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\'ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they\'re not mandatory.
QualificationsCustomer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
Proactive; you use your initiative to provide customers with a memorable shopping experience
Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
You listen to and show interest in others’ ideas and opinions
You’re honest and genuine in your approach
You are interested in fashion and trends
You are communicative, positive and open-minded
You’re willing to learn and adapt
You’re collaborative, inclusive and supportive of others
You have good Englishlanguage skills
This is a 8hpart-time temporary position with the contract ending on the 18th September.Apply by uploading yourCV in Englishas soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
#J-18808-LjbffrSales Advisor 8h (Temporary Contract), Bristol employer: H&M
Monki is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and self-expression are celebrated. As a Sales Advisor in Bristol, you'll enjoy a supportive environment with opportunities for personal growth, alongside attractive benefits such as a 25% staff discount across H&M Group brands and participation in the H&M Incentive Program. Join us to be part of a team that values collaboration and empowers you to make a meaningful impact on our customers' shopping experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 8h (Temporary Contract), Bristol
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor 8h (Temporary Contract), Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to H&M:Don’t forget to personalise your application for H&M! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at H&M
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that H&M offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at H&M and contribute positively during your temporary stint.
