At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and optimise store performance.
- Company: Join H&M, a global leader in fashion retail with a vibrant team culture.
- Benefits: Enjoy a 25% employee discount, health benefits, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Be a key player in shaping the customer experience and driving store success.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
The predicted salary is between 30000 - 40000 £ per year.
This is a permanent position offering 39 hours per week. This position is based in the H&M Newport store. For this position, we will require 7 days flexibility, including weekends.
What you'll do:
- Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
- Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
- Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
- Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.
Who you'll work with:
Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers, and Store Managers, together you will create an inspirational environment for our customers and colleagues. In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.
Who you are:
- Motivated to contribute to H&M’s vision and success.
- Strong and confident leaders who inspire and develop their teams with integrity.
- Excellent communicators, strategic solution finders, and confident decision makers.
- Business-minded, innovative, and commercially driven to ensure a great customer experience.
Benefits:
- Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme
- Benefit Hub, offering exclusive discounts
- Travel Loans
- Company Sick Pay
- Workplace Pension Scheme
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DEPARTMENT MANAGER - NEWPORT employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
