At a Glance
- Tasks: Lead a team to deliver an exceptional shopping experience and achieve sales targets.
- Company: Join the vibrant H&M Group, a global leader in fashion.
- Benefits: Enjoy a 25% employee discount, health benefits, and career development opportunities.
- Other info: Great opportunities for growth in an inclusive and collaborative culture.
- Why this job: Be part of a dynamic team and inspire others while working with fashion.
- Qualifications: Passionate about fashion, strong communication skills, and a team player.
The predicted salary is between 22000 - 28000 £ per year.
This is a temporary full-time position, offering 35 hours per week. This position is based in the H&M Saint Pauls store in the New Change Shopping Centre.
WHAT YOU’LL DO
- As a H&M Sales Advisor Team Leader, you will be coaching your team to provide an exceptional shopping experience as well as supporting the management team, leading your store to success.
- Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
- Supporting with commercial actions together with your team, to reach store goals and sales targets.
- Keep informed about the latest fashion trends, brands, competitors, using your knowledge to inspire and guide our customers.
- Providing and receiving feedback to support yourself and your colleagues to learn and develop.
- Securing operational and visual excellence through guiding and coaching your colleagues.
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customers and colleagues.
WHO YOU ARE
- Passionate about people and fashion.
- Self-motivated and able to motivate others to ensure strong teamwork.
- Clear communicators, creative and curious.
- Motivated to contribute to H&M's vision, leading us to success.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme Benefit Hub, offering exclusive discounts
- Company Sick Pay
- Workplace Pension Scheme
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.
ADDITIONAL INFORMATION
Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.
Sales Advisor Team Leader - Saint Pauls in London employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor Team Leader - Saint Pauls in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor Team Leader - Saint Pauls in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to H&M:Don’t forget to personalise your application for H&M! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at H&M
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that H&M offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at H&M and contribute positively during your temporary stint.
