At a Glance
- Tasks: Lead a team to deliver an exceptional shopping experience and achieve sales targets.
- Company: Join H&M, a global fashion brand committed to sustainability and inclusivity.
- Benefits: Enjoy a 25% employee discount, health benefits, and career development opportunities.
- Other info: A vibrant workplace culture with excellent growth potential awaits you.
- Why this job: Be part of a dynamic team and inspire customers with the latest fashion trends.
- Qualifications: Passion for fashion, strong communication skills, and motivation to lead a team.
The predicted salary is between 20000 - 25000 £ per year.
This is a permanent full-time position, offering 30 hours per week. This position is based in the H&M Bexleyheath.
WHAT YOU’LL DO
- As a H&M Sales Advisor Team Leader, you will be coaching your team to provide an exceptional shopping experience as well as supporting the management team, leading your store to success.
- Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
- Supporting with commercial actions together with your team, to reach store goals and sales targets.
- Keep informed about the latest fashion trends, brands, competitors, using your knowledge to inspire and guide our customers.
- Providing and receiving feedback to support yourself and your colleagues to learn and develop.
- Securing operational and visual excellence through guiding and coaching your colleagues.
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customers and colleagues.
WHO YOU ARE
- We welcome applicants who are passionate about people and fashion.
- Self-motivated and able to motivate others to ensure strong teamwork.
- Clear communicators, creative and curious.
- Motivated to contribute to H&M's vision, leading us to success.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme Benefit Hub, offering exclusive discounts
- Company Sick Pay
- Workplace Pension Scheme
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here.
ADDITIONAL INFORMATION
Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route. We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.
Sales Advisor Team Leader - Bexleyheath in London employer: H&M
H&M Group is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to grow and develop their skills. As a Sales Advisor Team Leader in Bexleyheath, you will enjoy attractive benefits such as a 25% global employee discount, health and lifestyle perks, and a supportive environment that values teamwork and creativity. Join us to be part of a passionate team dedicated to pushing the fashion industry towards a more sustainable future while enjoying extensive development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor Team Leader - Bexleyheath in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like H&M, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like H&M!
We think you need these skills to ace Sales Advisor Team Leader - Bexleyheath in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at H&M, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at H&M and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show H&M that you’re ready to jump in and contribute right away!
How to prepare for a job interview at H&M
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
