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- Tasks: Lead a team to create an inspiring shopping experience and drive sales.
- Company: Join H&M Home, a brand known for its stylish and innovative home products.
- Benefits: Opportunities for growth, competitive salary, and a dynamic work environment.
- Why this job: Be a key player in shaping customer experiences and developing your leadership skills.
- Qualifications: Passion for customer service, interior design, and team collaboration.
- Other info: Flexible working hours with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
This is a junior level position with the requirement to already have the skills and qualities when it comes to leadership, coaching & developing the team as well as store operational and commerciality experience. There is the possibility to grow and develop into the senior role depending on your delivering on all performance based criteria.
As a Department Manager (DM) at H&M Home you have the important role to create an excellent and inspiring shopping experience for our customers every day. Your responsibility is to plan and organize the daily operations in the store, together with the Store Manager and team.
As a DM, your responsibilities are divided into five parts: Customers, Colleagues, Inspiring Presentation, Planning and Procedures & Routines. You are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens!
Responsibilities- Customer first. You are passionate about our customers and your top priority is always to give excellent customer service.
- You work together with your store team to maximize profitability and sales.
- You make inspirational presentations both by yourself and with your team.
- Set an example for your team by always acting in line with H&M Group values, H&M Home brand DNA and H&M Group Global leadership expectations.
- A passion about customer service and people.
- A great drive and a result driven attitude.
- Interior interest and trend awareness, you have experience in visual presentation & interior styling.
- Being well-organised and able to cope with a large workload.
- A positive and coaching attitude, and a willingness to learn and improve.
- An entrepreneurial approach, where you think outside the box.
The stores operates Monday to Sunday 7am to 10pm.
H&M HOME Department Manager in London employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&M HOME Department Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This way, you can show how your passion for customer service aligns perfectly with their brand DNA.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've inspired your team in past roles.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've maximised sales and created inspiring presentations. This will help you stand out as a results-driven candidate.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them why you're the perfect fit for the Department Manager role.
We think you need these skills to ace H&M HOME Department Manager in London
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for customer service in your application. We want to see how you’ve gone above and beyond to create excellent shopping experiences in the past.
Demonstrate Your Leadership Skills: Since this role is all about leading a team, share examples of how you've coached or developed others. We’re looking for those moments where you’ve inspired your colleagues to achieve great results.
Be Organised and Detail-Oriented: In your application, show us how you manage your time and tasks effectively. Mention any tools or methods you use to stay organised, as this is key for planning daily operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at H&M
✨Know Your Customer Service Stuff
Make sure you can talk passionately about customer service. Think of examples where you've gone above and beyond for customers, as this role is all about creating an excellent shopping experience.
✨Show Off Your Leadership Skills
Prepare to discuss your experience in coaching and developing teams. Have specific examples ready that demonstrate how you've motivated others and improved team performance.
✨Get Creative with Visual Presentation
Since the role involves inspiring presentations, think about your past experiences with visual merchandising. Bring ideas or examples of how you've created appealing displays that drive sales.
✨Be Organised and Ready to Adapt
This position requires strong organisational skills. Be prepared to discuss how you manage your time and workload effectively, especially in a fast-paced environment like retail.
