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- Tasks: Design and optimise automated customer journeys to enhance engagement.
- Company: Leading global retail brand with a focus on innovation.
- Benefits: Attractive benefits, flexible working environment, and career growth opportunities.
- Why this job: Make a real impact on customer experiences through data-driven insights.
- Qualifications: Strong experience in lifecycle automation and data analysis skills.
- Other info: Collaborative role with cross-functional teams in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading global retail brand is seeking a CRM Lifecycle & Automation Specialist in London. You will design and optimize automated customer journeys using Emarsys. The role requires strong experience in lifecycle automation and the ability to leverage data insights for campaign improvements.
Responsibilities include:
- Ownership of CRM automation
- Performance analysis
- Cross-functional collaboration to enhance customer engagement
This full-time position includes attractive benefits and a flexible working environment.
Global CRM Lifecycle Architect & Automation Lead in London employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM Lifecycle Architect & Automation Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with CRM and automation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in lifecycle automation and data insights. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on Emarsys and other relevant tools. We want you to feel confident discussing how you can optimise customer journeys and enhance engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global CRM Lifecycle Architect & Automation Lead in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience with CRM automation and lifecycle management. We want to see how you've used data insights to improve campaigns in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific tools like Emarsys and how you’ve used them to design customer journeys. This shows us that you’re not just sending out generic applications.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and skills related to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at H&M
✨Know Your CRM Tools
Make sure you’re well-versed in Emarsys and any other CRM tools mentioned in the job description. Familiarise yourself with their features and how they can be used to optimise customer journeys. Being able to discuss specific functionalities and your past experiences with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Data Skills
Since the role involves leveraging data insights for campaign improvements, prepare examples of how you've used data analysis in previous roles. Be ready to discuss specific metrics you’ve tracked and how your insights led to successful outcomes. This will demonstrate your analytical mindset and ability to drive performance.
✨Collaboration is Key
This position requires cross-functional collaboration, so think of examples where you’ve worked with different teams to achieve a common goal. Highlight your communication skills and how you’ve navigated challenges in team settings. This will show that you can work well with others and contribute to a positive team dynamic.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s CRM strategies and future goals. This not only shows your interest in the role but also gives you insight into whether the company aligns with your career aspirations. Plus, it’s a great way to engage with your interviewers!
