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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a family of innovative fashion brands.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on inclusion and diversity.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position, offering 39 hours per week. This position is based in the H&M Wood Green store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Availability 7 days fully flexible, weekends included.
BenefitsWe offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & DiversityH&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Department Manager - Wood Green in London employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Wood Green in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience can drive sales and enhance customer experience at H&M.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've developed your team and improved performance. H&M loves a candidate who can inspire and motivate others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager - Wood Green in London
Some tips for your application 🫡
Show Your Leadership Skills: When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in the past and how you can bring that passion for profitability and people to our store.
Customer-First Mindset: Remember to emphasise your customer-first approach in your application. We’re all about delivering a fantastic experience for our customers, so share examples of how you've put customers at the heart of your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Department Manager role at H&M.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. This shows you’re not just a people manager but also someone who understands the business side.
✨Showcase Your Leadership Style
Prepare to discuss your management experience and how you lead teams. Think of specific examples where you’ve provided feedback or supported team development. This will demonstrate your commitment to a 'Customer First Experience' and your ability to inspire others.
✨Emphasise Safety and Compliance
Health & Safety is crucial in retail. Familiarise yourself with H&M's standards and local laws. Be ready to talk about how you've ensured safety in your previous roles, as this will show that you take employee and customer safety seriously.
✨Align with Company Values
H&M values diversity and inclusion, so it’s important to reflect these principles in your answers. Think about how you’ve fostered an inclusive environment in your past positions and be prepared to share your thoughts on how diversity can enhance team performance.