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For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and drive sales performance.
- Company: Join H&M, a global fashion leader with a commitment to sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Make a real impact in a dynamic retail environment while growing your career.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: Be part of a diverse team that values inclusion and creativity.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position, offering 39 hours per week. This position is based at H&M Brixton.
Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
- Availability 7 days fully flexible, weekends included.
- We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
- All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
- In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
- All our local markets offer different competitive perks and benefits.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.
Department Manager - Brixton in London employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brixton in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you connect your experience with their vision and show that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with leading teams and driving profitability.
✨Tip Number 3
Show your passion for people! During the interview, share examples of how you've developed your team members. Highlighting your customer-first mindset will resonate well with H&M's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager - Brixton in London
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about leading teams and creating great experiences for customers.
Highlight Relevant Experience: Make sure to showcase your management experience in customer-facing environments. We want to see how you've successfully led teams and driven profitability in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand without any fluff!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before the interview, brush up on your understanding of Sales & Profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people manager but also someone who understands the business side of things.
✨Showcase Your Leadership Style
Think about specific examples where you've led a team successfully. Prepare to share stories that highlight your management experience and how you’ve developed your team members. This will demonstrate your passion for people and profitability.
✨Emphasise Customer Experience
H&M values a customer-first mindset, so be prepared to talk about how you've prioritised customer satisfaction in your past roles. Share examples of how you’ve improved customer experiences or resolved issues effectively.
✨Be Ready for Flexibility Questions
Since the role requires full flexibility, think about your availability and be honest about it. Show that you’re willing to adapt to the needs of the business, especially during peak times like weekends. This will reflect your commitment to the role.
