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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. This position is based at H&M Brighton store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Availability 7 days fully flexible, weekends included.
BenefitsWe offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & DiversityH&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Company DescriptionH&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, The Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles.
Department Manager - Brighton in London employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brighton in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience can drive sales and enhance customer experience, as these are key for the Department Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've developed your team in the past. Highlighting your ability to provide feedback and support succession will resonate well with H&M's focus on people development.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics and how success is measured in the department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
We think you need these skills to ace Department Manager - Brighton in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team, focusing on how you motivated and developed your colleagues.
Customer First Mindset: Make sure to emphasise your passion for delivering a top-notch customer experience. Share examples of how you've put customers first in past roles, as this aligns perfectly with our values at H&M.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to showcase your analytical skills. Mention any experience you have with data analysis and how it helped improve performance in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your management experience and how you’ve developed your team. Think about specific instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to a Customer First Experience.
✨Understand H&M's Values
Familiarise yourself with H&M's commitment to inclusion and diversity. Be prepared to discuss how you can contribute to creating an equitable workplace and how your leadership style aligns with their values.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a customer-facing environment. Prepare scenarios where you successfully handled challenges related to health & safety or customer service, showcasing your ability to maintain standards while driving sales.
