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For Companies At a Glance
- Tasks: Lead and inspire your team to achieve sales goals and create a fantastic customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities worldwide.
- Why this job: Make a real impact in fashion while growing your leadership skills in a dynamic environment.
- Qualifications: Management experience in retail and a passion for customer service and team development.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent 39 hours per week position based in the H&M Lincoln store. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key Responsibilities
- Sales & Profit: You lead with a vision to secure the best experience for all our colleagues and customers. You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
- People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
Qualifications
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- Knowledge and passion for driving goals forward
- A passion for profitability and people
- A Customer-first mindset
Additional Information
Availability: 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Store Manager - Lincoln employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Lincoln
✨Tip Number 1
Get to know the company inside out! Research H&M's values, culture, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or improved sales. We want to hear how you can bring that experience to the Store Manager role.
✨Tip Number 3
Be ready to discuss your customer-first mindset. Prepare to share how you've created great customer experiences in the past and how you plan to do the same at H&M.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Store Manager - Lincoln
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your passion for retail and customer service shine through. We want to see how excited you are about leading a team and creating a fantastic shopping experience!
Highlight Your Experience: Make sure to showcase your management experience in customer-facing roles. We love to see examples of how you've successfully led teams and driven sales in the past. This is your chance to brag a little!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Store Manager role. Remember, less is often more!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before heading into the interview, make sure you’re familiar with key sales and profit metrics. Be ready to discuss how you've previously analysed KPIs and taken action to improve results. This shows your potential employer that you understand the business side of store management.
✨Showcase Your Leadership Style
Prepare examples of how you've led and developed teams in the past. Think about specific situations where you coached someone to success or resolved a team conflict. This will demonstrate your ability to inspire and manage a diverse group of people.
✨Customer-First Mindset
Be ready to share stories that highlight your commitment to customer service. Discuss how you’ve created positive experiences for customers and how you plan to maintain that focus in the role. This aligns perfectly with H&M's values and will resonate well with your interviewers.
✨Understand H&M’s Culture
Research H&M’s mission, values, and recent initiatives. Being able to speak about their commitment to sustainability and diversity will show that you’re not just interested in the job, but also in being part of their culture. It’s all about fitting in and contributing to their vision!
