At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and optimise store performance.
- Company: Join H&M Group, a global leader in fashion with a focus on sustainability.
- Benefits: Enjoy a 25% employee discount, health benefits, and extensive development opportunities.
- Other info: Flexible hours and a chance to grow your career in a supportive environment.
- Why this job: Be part of a vibrant culture that values inclusivity and innovation in the fashion industry.
- Qualifications: Strong leadership skills and a passion for delivering great customer service.
The predicted salary is between 30000 - 40000 £ per year.
This is a permanent full-time 39 hours position based in the Leicester Fosse Park store. For this position, we will require 7 days flexibility, including weekends.
WHAT YOU’LL DO
As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success.
- Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
- Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
- Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
- Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers, and Store Managers, together you will create an inspirational environment for our customers and colleagues. In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.
WHO YOU ARE
We welcome applicants who are:
- Motivated to contribute to H&M’s vision and success.
- Strong and confident leaders who inspire and develop their teams with integrity.
- Excellent communicators, strategic solution finders, and confident decision makers.
- Business-minded, innovative, and commercially driven to ensure a great customer experience.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme Benefit Hub, offering exclusive discounts
- Travel Loans
- Company Sick Pay
- Workplace Pension Scheme
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
ADDITIONAL INFORMATION
*For more information on how we process your personal data, please see our Privacy Notice. **We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.
DEPARTMENT MANAGER - LEICESTER FOSSE PARK employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land DEPARTMENT MANAGER - LEICESTER FOSSE PARK
✨Tip Number 1
Get to know the company inside out! Research H&M's values, culture, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership style aligns with H&M’s inclusive culture and how you can drive team success.
✨Tip Number 3
Show your strategic side! Be ready to discuss how you would analyse sales performance and identify opportunities for growth. Bring examples from your past experiences to back up your ideas.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace DEPARTMENT MANAGER - LEICESTER FOSSE PARK
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Responses:Make sure to align your answers with the job description. Highlight your leadership skills and experience in creating an inclusive culture, as these are key for the Department Manager role at Leicester Fosse Park.
Show Your Passion:Express your enthusiasm for the role and our brand. Share why you’re motivated to work with us and how you can help drive our vision of a more inclusive and sustainable fashion industry.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining our team!
How to prepare for a job interview at H&M
✨Know the Company Inside Out
Before your interview, make sure you research H&M thoroughly. Understand their values, mission, and recent developments in the fashion industry. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Department Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss Sales Strategies
Since analysing sales performance is key to this role, come prepared with insights on how you would approach sales analysis. Think about how you can identify commercial opportunities and set goals to optimise results. Be ready to discuss specific strategies you've used in the past.
✨Emphasise Inclusivity and Collaboration
H&M values an inclusive and collaborative culture. Be prepared to talk about how you've fostered such an environment in previous roles. Share examples of how you've supported team members' growth and encouraged innovation within your team.
