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For Companies At a Glance
- Tasks: Lead a department, drive sales, and create an amazing customer experience.
- Company: Join H&M, a global fashion leader with a focus on sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: Be part of a diverse team committed to inclusivity and growth.
The predicted salary is between 1300 - 1800 £ per month.
This is a permanent Part-time position offering 32 hours per week. This position will be based in the H&M Kettering store in the Newlands Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 6 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Department Manager [Part-time] - Kettering employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager [Part-time] - Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's values and how they operate. This will help you align your answers with what they're looking for and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your management experience and customer-first mindset, as these are key for the Department Manager role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've led a team or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager [Part-time] - Kettering
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Department Manager role, make sure to highlight your management experience. We want to see how you've led teams in customer-facing environments and how you’ve driven performance. Share specific examples that showcase your ability to motivate and develop your team!
Emphasise Customer Focus: Since this role is all about delivering a Customer First Experience, let us know how you prioritise customer satisfaction. We love hearing about your strategies for creating a positive shopping experience and how you’ve handled customer feedback in the past.
Be Data-Driven: Don’t forget to mention your experience with analysing Sales & Profit KPIs. We’re looking for someone who can not only track performance but also implement changes based on data insights. Show us how you’ve used numbers to drive success in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining the H&M family!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on relevant metrics and be ready to discuss how you've used data to drive performance in your previous roles. This shows you understand the business side of things!
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you provided feedback or supported team development. This will demonstrate your management experience and your passion for people.
✨Customer-First Mindset
H&M values a customer-first approach, so come armed with examples of how you've prioritised customer experience in your previous jobs. Share stories that highlight your ability to create a positive shopping environment.
✨Be Flexible and Open-Minded
Since the role requires full flexibility, be prepared to discuss your availability and willingness to work weekends. Show that you're adaptable and ready to meet the needs of the business while maintaining a positive attitude.
