Job Description
This is a permanent position offering 39 hours per week based in the H&M Horsham store. The role requires 7 days flexibility, including weekends.
What you'll do
As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You will ensure an excellent operational and visual experience for customers and colleagues while strategically analysing sales and driving H&M to success.
- Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
- Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits, and stock levels.
- Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
- Keep informed about your store’s key strengths and areas for growth, stay aware of competitors, and understand the local market and customer needs.
People you’ll work with
Our stores are the heart of our company. In this leadership role you will collaborate with the Store Team, which includes Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers, and Store Managers, as well as support from office and key business functions to drive store performance and contribute to the broader success of the company.
Who you are
- Motivated to contribute to H&M’s vision and success.
- Strong and confident leaders who inspire and develop their teams with integrity.
- Excellent communicators, strategic solution‑finders, and confident decision makers.
- Business‑mindset, innovative, and commercially driven to ensure a great customer experience.
Benefits
- Global Employee Discount of 25% across the H&M Group.
- Health and Lifestyle Benefits.
- The Retail Trust – Employee Assistance Programme.
- Benefit Hub, offering exclusive discounts.
- Travel Loans.
- Company Sick Pay.
- Workplace Pension Scheme.
Join us
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. Take the next step in your career together with us. The journey starts here.
Additional information
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