At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a diverse family of fashion brands.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on inclusion and diversity.
The predicted salary is between 28800 - 43200 Β£ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Braehead Shopping Centre Store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your teamβs performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program β HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, weβre determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Department Manager - Braehead in Glasgow employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Department Manager - Braehead in Glasgow
β¨Tip Number 1
Get to know the company inside out! Research H&M's values, mission, and recent news. This will help you connect your experience with their goals during interviews.
β¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and might even refer you for the role, which is always a bonus!
β¨Tip Number 3
Prepare for situational questions! Think of examples from your past management experience that showcase your leadership skills and customer-first mindset. Practice makes perfect!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows youβre serious about joining the H&M family. Donβt miss out!
We think you need these skills to ace Department Manager - Braehead in Glasgow
Some tips for your application π«‘
Show Your Leadership Skills: When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in the past and how you can bring that passion for profitability and people to our store.
Emphasise Customer Focus: Since weβre all about a Customer First Experience, itβs crucial to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Department Manager role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, youβll find all the info you need about the role and our company there.
How to prepare for a job interview at H&M
β¨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
β¨Showcase Your Leadership Style
Prepare examples that highlight your management experience and how youβve developed your team. Think about specific instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to a Customer First Experience.
β¨Understand H&M's Values
Familiarise yourself with H&M's commitment to sustainability and diversity. Be prepared to discuss how you can contribute to these values in your role as a Department Manager. Showing alignment with their mission will set you apart.
β¨Flexibility is Key
Since the role requires availability 7 days a week, be honest about your flexibility during the interview. Highlight your willingness to adapt to the needs of the business and your team, which is crucial for success in this position.