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For Companies At a Glance
- Tasks: Lead and inspire your team to achieve sales goals and create a fantastic customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities worldwide.
- Why this job: Make a real impact in fashion while growing your leadership skills in a dynamic environment.
- Qualifications: Management experience in retail and a passion for customer service and team development.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Fareham store. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.
Key responsibilities
- Sales & Profit: You lead with a vision to secure the best experience for all our colleagues and customers. You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results. You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.
- People & Teams: You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled. You recruit, train, develop, and manage succession for your Store. You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs. You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- Knowledge and passion for driving goals forward.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
- Availability: 7 days fully flexible, weekends included.
- Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.
- Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Store Manager - Fareham employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Fareham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they care about, showing you're not just a fit for the role but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Store Manager role, especially around leadership and customer service.
✨Tip Number 3
Show off your numbers! Be ready to discuss specific sales and profit goals you've achieved in previous roles. H&M loves data-driven results, so highlight how you can bring that same success to their store.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team, store goals, and H&M’s future plans. This shows your genuine interest and helps you figure out if it’s the right fit for you too.
We think you need these skills to ace Store Manager - Fareham
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've successfully led teams in the past and how you plan to inspire and develop your future team at H&M.
Highlight Your Customer-First Mindset: Make sure to emphasise your passion for providing an exceptional customer experience. We love candidates who can demonstrate how they've put customers first in their previous roles and how they plan to do the same at H&M.
Be Data-Driven: Since you'll be analysing sales and profit KPIs, it’s important to showcase your analytical skills. Include specific instances where you've used data to drive results and improve store performance in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at H&M Fareham!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Store Manager, you'll need to be on top of your store's sales and profit KPIs. Before the interview, brush up on relevant metrics and think about how you've previously driven results in your past roles. Be ready to discuss specific examples where you maximised sales or improved profitability.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Prepare to share your leadership philosophy and how you've successfully coached team members in the past. Think of instances where you’ve turned around underperforming teams or fostered a positive work environment.
✨Customer-First Mindset
H&M places a strong emphasis on customer experience. Be prepared to discuss how you've prioritised customer satisfaction in your previous roles. Share stories that highlight your ability to handle customer feedback and create a welcoming atmosphere in-store.
✨Understand H&M’s Values
Familiarise yourself with H&M's commitment to sustainability, diversity, and inclusion. During the interview, express how these values resonate with you and how you can contribute to fostering an inclusive workplace. This shows that you're not just interested in the role, but also in the company's mission.