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- Tasks: Lead a department, drive sales, and create an amazing customer experience.
- Company: Join H&M, a global fashion leader with a focus on sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of fashion.
- Qualifications: Management experience in retail and a passion for people and profit.
- Other info: Flexible availability required; weekends included.
The predicted salary is between 13000 - 16000 £ per year.
This is a permanent part‑time position offering 32 hours per week, based in the H&M Kettering store in the Newlands Shopping Centre. Our leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store and, together with your team, deliver a customer‑first experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on sales & profit KPIs for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure the safety of all employees and customers.
Qualifications:
- Management experience in a customer‑facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer‑first mindset.
Availability: 6 days fully flexible, weekends included.
Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. In addition to the staff discount, all employees are included in the H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Company Description: H&M Group is a family of brands: H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re‑imagine fashion and together we will re‑shape our industry.
Department Manager [Part-time] - Kettering in England employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager [Part-time] - Kettering in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with H&M's customer-first mindset and how you can contribute to their goals.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully led teams in the past. Highlight your ability to provide feedback and support development, as this is key for the Department Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Department Manager [Part-time] - Kettering in England
Some tips for your application 🫡
Show Your Passion: When filling out your application, let your passion for customer service and team leadership shine through. We want to see how you can bring that customer-first mindset to life in your role as a Department Manager.
Highlight Relevant Experience: Make sure to showcase any management experience you've had in customer-facing environments. We’re looking for leaders who can inspire their teams and drive sales, so don’t hold back on sharing your successes!
Be Yourself: We value authenticity, so be genuine in your responses. Let us know what makes you tick and how you can contribute to our diverse and inclusive workplace. Remember, we’re all about creating a positive impact together!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our H&M family!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to analyse sales and profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
H&M values leaders who can inspire their teams. Think about examples from your past where you’ve successfully led a team, provided feedback, or supported someone’s development. Share these stories to demonstrate your management experience.
✨Customer-First Mindset
Prepare to talk about how you prioritise customer experience. Have specific examples ready that illustrate how you've gone above and beyond for customers in previous roles. This will show that you align with H&M's values.
✨Flexibility is Key
Since the role requires full flexibility, be prepared to discuss your availability openly. Highlight your willingness to work weekends and adapt to the store's needs, showing that you're committed to supporting the team and business.
