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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. This position is based at H&M Brighton store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Availability 7 days fully flexible, weekends included.
BenefitsWe offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & DiversityH&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Department Manager - Brighton in Eastbourne employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brighton in Eastbourne
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience and customer-first mindset can contribute to the store's success.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've developed your team and improved sales in previous roles. This is your chance to shine and demonstrate your passion for profitability and people.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager - Brighton in Eastbourne
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team, focusing on how you motivated and developed your colleagues to achieve their best.
Emphasise Customer Focus: We’re all about that Customer First Experience! Make sure to include examples of how you've put customers at the heart of your decisions and actions in past roles. This will show us you understand our values.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to mention any experience you have with data analysis. Share how you’ve used data to drive performance and improve results in your previous positions.
Keep It Simple and Direct: Remember, no cover letters! Just fill out the application form on our website clearly and concisely. We appreciate straightforwardness, so get to the point and let your skills speak for themselves!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. Be ready to discuss specific examples where you improved sales or managed costs.
✨Showcase Your Leadership Style
H&M is looking for someone who can lead with a vision. Prepare to talk about your management experience and how you’ve developed your team in the past. Think of a few success stories where your leadership made a difference, especially in a customer-facing environment.
✨Emphasise Customer Experience
A Customer First mindset is key for this role. Come prepared with examples of how you've enhanced customer experiences in your previous positions. Whether it’s through training your team or implementing new processes, show how you prioritise customers in everything you do.
✨Be Ready for Flexibility Questions
Since the role requires full availability, expect questions about your flexibility. Be honest about your schedule and demonstrate your willingness to adapt. Highlight any previous experiences where you successfully managed a flexible work environment.
