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- Tasks: Lead a department to enhance sales and deliver an amazing customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in retail and a passion for people and profitability.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 13 - 16 £ per hour.
This is a permanent part‑time position offering 32 hours per week, based in the H&M Kettering store in the Newlands Shopping Centre. Our leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store and, together with your team, deliver a customer‑first experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on sales & profit KPIs for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure the safety of all employees and customers.
Qualifications:
- Management experience in a customer‑facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer‑first mindset.
Availability: 6 days fully flexible, weekends included.
Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. In addition to the staff discount, all employees are included in the H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that can trigger unintentional biases.
Company Description: H&M Group is a family of brands: H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re‑imagine fashion and together we will re‑shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Department Manager [Part-time] - Kettering employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager [Part-time] - Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with H&M's customer-first mindset and how you can contribute to their goals.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully led teams in the past. Highlight your ability to provide feedback and support development, as this is key for the Department Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows your enthusiasm for the position.
We think you need these skills to ace Department Manager [Part-time] - Kettering
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for fashion and customer service.
Highlight Your Experience: Make sure to showcase any management experience you have in customer-facing roles. We’re looking for leaders who can inspire their teams, so share specific examples of how you've done this in the past.
Focus on Teamwork: Since you'll be leading a team, emphasise your ability to work collaboratively. Talk about how you’ve supported your colleagues' development and created a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before the interview, brush up on your understanding of sales and profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people manager but also someone who understands the business side of things.
✨Showcase Your Leadership Style
Think about your management experience and be prepared to share specific examples of how you've led teams in a customer-facing environment. Highlight your approach to providing feedback and supporting team development, as this aligns with H&M's focus on growth.
✨Emphasise Customer-First Mindset
H&M values a customer-first approach, so come armed with examples of how you've prioritised customer experience in your past roles. Discuss any initiatives you’ve implemented that improved customer satisfaction or engagement.
✨Flexibility is Key
Since the role requires full flexibility, be honest about your availability during the interview. Show that you’re willing to adapt to the needs of the store and the team, which will demonstrate your commitment to the role and the company.
