At a Glance
- Tasks: Lead and support your team to create an amazing customer experience.
- Company: Join H&M, a global leader in fashion retail with a collaborative culture.
- Benefits: Enjoy a 25% employee discount, health benefits, and a workplace pension scheme.
- Other info: Flexible hours and great opportunities for personal and professional growth.
- Why this job: Be a key player in driving success and innovation at H&M.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
This is a permanent full-time 39 hour position based in the H&M Fort Kinnaird. For this position, we will require 7 days flexibility, including weekends.
WHAT YOU’LL DO
- As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture.
- You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success.
- Some of your responsibilities will include:
- Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
- Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits, and stock levels.
- Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
- Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.
WHO YOU ARE
- Motivated to contribute to H&M’s vision and success.
- Strong and confident leaders who inspire and develop their teams with integrity.
- Excellent communicators, strategic solution finders and confident decision makers.
- Business-minded, innovative, and commercially driven to ensure a great customer experience.
WHY YOU’LL LOVE WORKING HERE
- Global Employee Discount of 25% across the H&M Group (H&M, COS, Other Stories, Monki, Weekday, Arket and H&M Home)
- Health and Lifestyle Benefits
- The Retail Trust – Employee Assistance Programme
- Travel Loans
- Company Sick Pay
- Workplace Pension Scheme
DEPARTMENT MANAGER - FORT KINNAIRD employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
We think you need these skills to ace DEPARTMENT MANAGER - FORT KINNAIRD
Leadership Skills
Team Development
Customer Experience Management
Sales Analysis
Strategic Planning
Recruitment and Onboarding
Communication Skills
