At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and drive sales.
- Company: Join H&M, a global fashion leader with a focus on sustainability.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in a dynamic environment while growing your leadership skills.
- Qualifications: Management experience in retail and a passion for people and profitability.
- Other info: Flexible hours, inclusive culture, and a chance to shape the future of fashion.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This is a permanent position, offering 39 hours per week. This position is based in the H&M Enfield kids store in the Palace Gardens Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\’s for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
Qualifications
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
- A Customer-first mindset
Availability
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, Other Stories, ARKET and Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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Department Manager - Enfield [Kids] employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Enfield [Kids]
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing H&M's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. Be ready to share these during your interview to demonstrate your management skills and customer-first mindset.
✨Tip Number 3
Dress the part! Since you're applying for a role in fashion retail, make sure your outfit reflects your personal style while also being professional. This shows that you understand the brand and can represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Department Manager role.
We think you need these skills to ace Department Manager - Enfield [Kids]
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Share specific examples that demonstrate your ability to motivate and develop others.
Focus on Customer Experience: We’re all about putting customers first! Make sure to mention any experiences where you enhanced customer satisfaction or created a positive shopping environment. This will show us that you share our values and understand the importance of a great customer experience.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s crucial to showcase your analytical skills. Include any relevant experiences where you used data to make decisions or improve results. This will help us see how you can contribute to our business growth.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our H&M family!
How to prepare for a job interview at H&M
✨Know Your Numbers
Familiarise yourself with the Sales & Profit KPIs relevant to the department manager role. Be ready to discuss how you’ve previously analysed these metrics and used them to drive performance in your team.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in a customer-facing environment. Highlight your approach to providing feedback, supporting development, and creating a positive team culture that aligns with H&M's values.
✨Emphasise Customer First
Demonstrate your passion for delivering a customer-first experience. Think of specific instances where you went above and beyond for customers and how that impacted sales or customer satisfaction.
✨Understand H&M’s Values
Research H&M Group’s commitment to inclusion and diversity. Be prepared to discuss how you can contribute to a diverse workplace and how your experiences align with their mission to create meaningful growth.