At a Glance
- Tasks: Lead a team to create amazing experiences for customers and colleagues at H&M Brixton.
- Company: Join the innovative H&M Group, a family of fashion brands.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Make a real impact in fashion while developing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Be part of a diverse team committed to sustainability and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position, offering 39 hours per week. This position is based at H&M Brixton.
Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles.
Department Manager - Brixton employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brixton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at H&M through LinkedIn or social media. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching H&M's values and recent news. Show us that you’re not just another candidate; you’re genuinely interested in what we do and how you can contribute to our vision.
✨Tip Number 3
Practice common interview questions with a mate. Focus on your management experience and how you’ve led teams in the past. We want to hear about your successes and how you’ve tackled challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the H&M family.
We think you need these skills to ace Department Manager - Brixton
Some tips for your application 🫡
Show Your Leadership Skills: When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in customer-facing environments and how you’ve supported their development. Share specific examples that showcase your leadership style!
Focus on Customer Experience: Since this role is all about creating the best experience for colleagues and customers, let us know how you prioritise a customer-first mindset. Use your application to demonstrate your passion for profitability while keeping customer satisfaction at the forefront.
Be Data-Driven: We love numbers! If you have experience analysing Sales & Profit KPIs, make sure to mention it. Show us how you've used data to drive decisions and improve team performance. This will really help your application stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to embrace our digital approach. We can’t wait to see what you bring to the table!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before heading into the interview, brush up on your understanding of Sales & Profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people person but also someone who can keep an eye on the bottom line.
✨Showcase Your Leadership Style
Think about your management experience and be prepared to share specific examples of how you've led teams in a customer-facing environment. Highlight your approach to providing feedback and supporting team development, as this aligns perfectly with what they’re looking for.
✨Emphasise Safety and Compliance
Familiarise yourself with H&M's health and safety standards. Be ready to discuss how you’ve ensured compliance in past roles, as this is crucial for maintaining a safe environment for both employees and customers.
✨Demonstrate Your Customer-First Mindset
Prepare to talk about how you prioritise customer experience in your decision-making. Share anecdotes that illustrate your passion for putting customers first, as this is a key aspect of the role and will resonate well with the interviewers.