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For Companies At a Glance
- Tasks: Lead a department, drive sales, and ensure an amazing customer experience.
- Company: Join H&M Group, a leader in sustainable fashion with multiple renowned brands.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and making a difference.
- Qualifications: Management experience in retail and a passion for people and profitability required.
- Other info: Flexible availability needed, including weekends; no cover letters required to apply.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
This is a permanent position, offering 39 hours per week. This position is based at H&M Beverley.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support their development and training for succession planning.
- You analyze and follow up on sales & profit KPIs for your department.
- You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer-first mindset.
Additional Information
Availability: 7 days, fully flexible, including weekends.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, all employees are included in our H&M Incentive Program – HIP. More information about the program can be found here.
Besides global benefits, local markets offer different competitive perks and benefits, which may vary by employment type and country.
Inclusion & Diversity
H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, which positively impacts our ability to address challenges and serve our global community. We consider all diversity dimensions in our recruitment process.
We aim for a fair and equal process and kindly ask applicants not to attach cover letters, as they may contain information that could trigger unintentional biases.
Company Description
H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. Join us to re-imagine fashion and reshape the industry. Learn more about us here .
H&M offers the latest styles, designer collaborations, and wardrobe essentials. Our business is based on fashion & quality at the best price, sustainably. Learn more here .
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Department Manager - Beverley employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Beverley
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific KPIs you've managed and how you motivated your team to achieve them.
✨Tip Number 3
Showcase your customer-first mindset by preparing scenarios where you went above and beyond for customers. This will demonstrate your commitment to delivering exceptional service, which is crucial for the role.
✨Tip Number 4
Be flexible and open about your availability. Since the position requires full flexibility, expressing your willingness to work weekends and varied hours can set you apart as a dedicated candidate.
We think you need these skills to ace Department Manager - Beverley
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Department Manager at H&M. Highlight your management experience and customer-first mindset in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in managing teams and driving profitability. Use specific examples that demonstrate your leadership skills and ability to enhance customer experiences.
Highlight Key Skills: In your application, emphasise your ability to analyse sales and profit KPIs, as well as your commitment to health and safety standards. These are crucial for the role and should be clearly stated.
Follow Application Guidelines: Remember not to include a cover letter, as H&M prefers applications without them. Ensure all other required documents are submitted correctly through our website.
How to prepare for a job interview at H&M
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Sales and Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you've used data to drive decisions in previous roles and how you plan to analyse and improve these metrics in your department.
✨Emphasise Customer Experience
H&M values a customer-first mindset, so be prepared to share specific instances where you've enhanced customer experiences. Think about how you can apply this approach to the role and what strategies you would implement to ensure customer satisfaction.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Make sure to express your willingness to work flexible hours and how this aligns with your commitment to the team's success and the store's operations.
