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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
This is a permanent position, offering 39hours per week. This position is based in the H&M Enfield kids store in the Palace Gardens Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profitof the storeand along with yourTeamdeliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team\’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\’s for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
- A Customer-first mindset
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we\’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Department Manager employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience can drive sales and create a customer-first environment.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've developed your team and improved performance. H&M loves a candidate who can inspire and motivate others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Make sure to share specific examples that demonstrate your ability to inspire and develop others.
Focus on Customer Experience: We’re all about putting customers first! In your application, mention how you've created positive customer experiences in the past. Share any strategies you’ve implemented that have boosted customer satisfaction or sales.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to show us your analytical side. Include any relevant experience where you used data to make decisions or improve outcomes. Numbers speak volumes!
Keep It Simple and Direct: Remember, no cover letters! Just fill out the application form on our website with clear and concise information. We appreciate straightforwardness, so get to the point and let your skills do the talking!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. This shows you’re not just a people person but also a numbers whiz!
✨Showcase Your Leadership Style
Prepare to discuss your management experience and how you’ve developed teams in the past. Think of specific examples where you provided feedback or training that led to success. This will demonstrate your ability to lead with a vision and support your team’s growth.
✨Customer-First Mindset
H&M values a customer-first approach, so come ready to share how you've prioritised customer experience in your previous roles. Have a couple of stories that highlight your commitment to creating a positive shopping experience for customers.
✨Embrace Diversity
H&M is all about inclusion and diversity. Be prepared to discuss how you’ve fostered an inclusive environment in your past positions. Share any initiatives you’ve led or participated in that promoted diversity within your team or workplace.
