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For Companies At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position offering 39 hours per week. The position is based in the H&M Whiteley/Fareham store in the Whiteley shopping centre. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Deparment Manager (Temporary) - Whiteley/Fareham employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deparment Manager (Temporary) - Whiteley/Fareham
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's values and how they operate. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and drive results, especially in a customer-facing environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the H&M family. Don’t miss out on this opportunity!
We think you need these skills to ace Deparment Manager (Temporary) - Whiteley/Fareham
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Make it clear how you can inspire and develop others!
Customer-First Mindset: We’re all about putting customers first! In your application, share examples of how you've created great customer experiences in the past. This will show us that you understand our values and can bring them to life.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to demonstrate your analytical skills. Mention any experience you have with data analysis or how you've used metrics to drive success in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your management experience and how you’ve developed your team. Think about specific instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to a Customer First Experience.
✨Understand H&M's Values
Familiarise yourself with H&M’s commitment to sustainability and diversity. Be prepared to discuss how you can contribute to these values in your role as a Department Manager. Showing alignment with their mission will set you apart.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service mindset. Prepare scenarios where you had to handle difficult situations or make quick decisions. This will showcase your ability to lead effectively under pressure.
