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For Companies At a Glance
- Tasks: Lead a department, drive sales, and ensure an amazing customer experience.
- Company: Join H&M Group, a leader in sustainable fashion with diverse brands.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a dynamic team focused on growth, innovation, and inclusivity.
- Qualifications: Management experience in retail and a passion for customer service required.
- Other info: Fully flexible availability needed, including weekends.
The predicted salary is between 30000 - 42000 £ per year.
Job Description This is a permanent position offering 39 hours per week. The position is based in the H&M Chichester store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers. You evaluate your team\’s performance, provide regular feedback, and support their development and training for succession planning. You analyze and follow up on sales & profit KPIs for your department. You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers. Qualifications We are looking for people who have: Management experience in a customer-facing environment. Previous experience leading and managing teams. A passion for profitability and people. A customer-first mindset. Additional Information Availability: Fully flexible, including weekends, 7 days a week. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees are included in our H&M Incentive Program – HIP. More details about the program can be found here. Our local markets also offer various competitive perks and benefits, which may vary by employment type and country. Inclusion & Diversity H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, sharing knowledge, experience, and ideas. Diversity enhances our ability to address challenges and innovate. We aim for a fair and unbiased recruitment process and kindly ask applicants not to attach cover letters, as they may introduce unintentional biases. Company Description H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. We invite you to help re-imagine fashion and reshape the industry. Learn more about H&M Group here. H&M offers the latest styles, from fashion pieces and designer collaborations to affordable essentials, with a focus on sustainable quality at the best price. Learn more about H&M here. #J-18808-Ljbffr
Deparment Manager - Chichester employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deparment Manager - Chichester
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific KPIs you've managed and how you motivated your team to achieve them.
✨Tip Number 3
Showcase your customer-first mindset by thinking of ways you can enhance the shopping experience. Consider potential improvements or initiatives you could implement in the department to boost customer satisfaction.
✨Tip Number 4
Demonstrate your flexibility and availability during the interview. Since the role requires full availability, emphasising your willingness to work weekends and adapt to the store's needs will make you a more attractive candidate.
We think you need these skills to ace Deparment Manager - Chichester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Management Experience: Emphasise your management experience in customer-facing environments. Provide specific examples of how you have led teams, improved performance, and contributed to profitability in previous roles.
Showcase Customer-First Mindset: Demonstrate your commitment to a customer-first approach. Include examples of how you have enhanced customer experiences or resolved issues effectively in past positions.
Prepare for Flexibility: Since the role requires full flexibility, mention your availability clearly in your application. This shows your willingness to meet the demands of the position and aligns with H&M's expectations.
How to prepare for a job interview at H&M
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you've used data to drive decisions in previous roles and how you plan to analyse and improve these metrics in your department.
✨Emphasise Customer Experience
H&M prioritises a customer-first mindset. Think of specific instances where you've enhanced customer experience in your previous roles. Be prepared to share your strategies for ensuring that both customers and colleagues have a great experience.
✨Discuss Health & Safety Standards
Since health and safety are crucial in retail, be ready to talk about your understanding of legal and safety standards. Share any relevant experiences where you've ensured compliance and maintained a safe environment for both employees and customers.
