At a Glance
- Tasks: Organise stockroom, process deliveries, and support store operations for an engaging customer experience.
- Company: Join a leading fashion retailer with a vibrant team culture.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Other info: Flexible hours available, including evenings and weekends, in Covent Garden.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: Customer-focused, adaptable, and eager to learn with a passion for fashion.
The predicted salary is between 9.9 - 12.1 £ per hour.
As the Stockroom Assistant, you play a crucial role in ensuring that our back‑of‑house is organised and finely tuned for optimal performance.
By maintaining high standards and implementation of correction routines, you directly contribute to elevating both direct and indirect customer‑service experiences.
Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations.
Together, we're not just running a store, but crafting an engaging and profitable store experience.
- Receive and process stock deliveries and shop floor replenishment
- Create a highly organized stockroom following store operations best practices
- Ensure size availability on the shop floor together with the Store Management team
- Implement commercial activities including sales in the stockroom
- Train all colleagues on store logistic training and best practices, This is a part‑time position with a contract of 20 hours a week available in our Covent Garden store.
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action‑oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- English language skills Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends, materials, sizing etc
We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online.
Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
You can read more about our H&M Incentive Program here.
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Stockroom Assistant 20h in City of Westminster employer: H&M
H&M in Newport is an exceptional employer that prioritises team growth and customer satisfaction. With a vibrant work culture, employees benefit from a global discount, comprehensive health benefits, and ample opportunities for professional development, making it a rewarding place to build a career in retail.
