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For Companies At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a family of innovative fashion brands.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Experience in managing teams and a passion for customer service.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Camberley store. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
Requirements
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Stores Sales & Operations Department Manager - Camberley Department Manager - Camberley Departm[...] employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores Sales & Operations Department Manager - Camberley Department Manager - Camberley Departm[...]
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's social media and website to understand their values and vibe. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Department Manager and be ready to share specific examples of your leadership and customer service skills.
✨Tip Number 3
Dress to impress! Since you're applying for a position in fashion retail, make sure your outfit reflects your personal style while still being professional. Show them you understand the importance of presentation in the industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Stores Sales & Operations Department Manager - Camberley Department Manager - Camberley Departm[...]
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Mention your love for fashion and how you can contribute to creating a customer-first experience. We want to know why you're excited about joining H&M!
Highlight Your Leadership Skills: As a Department Manager, you'll be leading a team. Make sure to showcase your management experience and how you've successfully developed others in previous roles. We’re keen on seeing how you can inspire and motivate your team!
Be Data-Driven: We love numbers! Talk about your experience with analysing sales and profit KPIs. Show us how you've used data to drive decisions and improve performance in your past roles. It’s all about making informed choices!
Keep It Simple and Direct: When filling out your application, stick to clear and concise language. Avoid fluff and get straight to the point. We appreciate straightforwardness, so make it easy for us to see why you’re the right fit!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before heading into the interview, make sure you’re familiar with key sales and profit metrics relevant to the role. H&M values data-driven decision-making, so being able to discuss how you've previously analysed KPIs and used them to improve performance will show you're ready to take on the responsibility.
✨Showcase Your Leadership Style
As a Department Manager, your ability to lead a team is crucial. Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where you provided feedback or training that led to improved performance—this will demonstrate your commitment to a 'Customer First Experience'.
✨Emphasise Customer-Centricity
H&M places a strong emphasis on a customer-first mindset. Be ready to share stories that highlight your experience in creating exceptional customer experiences. Discuss how you’ve handled customer feedback and adapted your approach to meet their needs, as this aligns perfectly with the company’s values.
✨Understand H&M's Culture
Familiarise yourself with H&M Group's mission and values, especially around sustainability and diversity. During the interview, express how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their vision for a more sustainable fashion industry.
