At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Other info: Flexible availability required; weekends included.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer service and a passion for team development.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. This position is based in the H&M Birmingham Bullring store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Deparment Manager - Birmingham Bullring employer: H&M
H&M Group is an exceptional employer, offering a vibrant work culture in the heart of Birmingham Bullring, where you can thrive as a Department Manager. With a strong focus on employee development, competitive benefits including a generous staff discount across all H&M brands, and a commitment to diversity and inclusion, we empower our team to grow both personally and professionally while delivering a customer-first experience. Join us in reshaping the fashion industry and enjoy the unique advantages of working in a dynamic retail environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Deparment Manager - Birmingham Bullring
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing H&M's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with H&M's customer-first mindset and how you can contribute to their sales and profit goals.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've developed your team in the past. Highlighting your ability to provide feedback and support succession planning will resonate well with H&M's focus on people development.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deparment Manager - Birmingham Bullring
Some tips for your application 🫡
Show Your Leadership Skills:When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in the past and how you can bring that passion for profitability and people to our Birmingham Bullring store.
Customer-First Mindset:Remember to emphasise your customer-first approach in your application. We’re all about delivering a top-notch experience for our customers, so share examples of how you've put customers at the heart of your previous roles.
Be Flexible:Since this role requires full flexibility, it’s a good idea to mention your availability in your application. We appreciate candidates who are ready to work weekends and adapt to the needs of the business.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&M
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your management experience and how you’ve developed your team. Think about specific instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to a Customer First Experience.
✨Emphasise Safety and Compliance
Familiarise yourself with H&M's health and safety standards. Be prepared to discuss how you’ve ensured compliance in past roles, as this is crucial for securing the safety of both employees and customers.
✨Align with H&M's Values
Research H&M’s commitment to diversity and sustainability. During the interview, express how your values align with theirs and share any relevant experiences that showcase your passion for creating an inclusive workplace.
