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For Companies At a Glance
- Tasks: Lead a dynamic team to create amazing experiences for customers and colleagues.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Make a real impact in the fashion industry while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for people.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Position Overview
Permanent Department Manager position (39 hours per week). The role is based in the H&M Birmingham Bullring store.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers’ safety.
Qualifications
- Management experience in a customer‑facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A Customer-first mindset.
Additional Information
Availability 7 days fully flexible, weekends included.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re‑imagine fashion and together we will re‑shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Deparment Manager - Birmingham Bullring employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deparment Manager - Birmingham Bullring
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience and customer-first mindset can shine in the Department Manager role.
✨Tip Number 3
Show off your numbers! Be ready to discuss how you've previously analysed sales and profit KPIs. Use specific examples to demonstrate your ability to drive profitability while leading a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the H&M family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Deparment Manager - Birmingham Bullring
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your passion for fashion and people shine through. We want to see how you connect with our customer-first mindset and how you can lead a team to create amazing experiences.
Highlight Your Experience: Make sure to showcase your management experience in customer-facing environments. Talk about your previous roles and how you've successfully led teams, as this is key for us when considering candidates.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Department Manager role at H&M Birmingham Bullring.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&M
✨Know Your Numbers
Before the interview, brush up on your understanding of Sales & Profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people manager but also someone who understands the business side of things.
✨Showcase Your Leadership Style
Think about specific examples where you've led a team successfully. Prepare to share stories that highlight your ability to provide feedback, support development, and create a positive work environment. This will demonstrate your passion for people and profitability.
✨Emphasise Customer Experience
H&M values a customer-first mindset, so be prepared to discuss how you've prioritised customer satisfaction in your past roles. Share examples of how you’ve improved customer experiences or resolved issues effectively.
✨Be Flexible and Open-Minded
Since the role requires full flexibility, express your willingness to adapt to various schedules and challenges. Highlight any past experiences where you’ve successfully managed changing priorities or worked in a dynamic environment.
