At a Glance
- Tasks: Lead the HR Onboarding service and improve processes for new joiners.
- Company: Join HM Treasury's friendly and supportive HR team in Norwich.
- Benefits: Enjoy flexible working, generous leave, and a great pension scheme.
- Other info: Be part of a dynamic team with opportunities for personal growth.
- Why this job: Make a real impact on how we welcome new talent into the organisation.
- Qualifications: Experience in high-volume HR services and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Working Pattern: This post is available on a full-time, part-time (min 0.7FTE) or job-share basis, and flexible working hours can be accommodated.
About the Team: The onboarding team is a friendly, hard-working team based in Norwich, delivering a vital service that supports people joining HM Treasury. Working at the heart of the People and Capability function, the team partners closely with HR, IT, payroll and vetting to deliver end‑to‑end onboarding. As part of the wider Resourcing and Reward branch, the role offers the chance to lead a visible service, shape how we bring people into the department and be part of a collaborative, supportive HR team at the centre of government.
About the Job: In this role, you will:
- Lead the HR Onboarding service, ensuring timely, accurate and compliant delivery, while improving processes, driving change and working with key partners to support continuous improvement.
- Lead and develop the Onboarding team to deliver a high-quality service, fostering a positive and inclusive culture that supports collaboration and successful delivery.
- Build strong relationships across HR, IT, Payroll and Security to promote a joined‑up approach to service delivery.
- Develop and maintain a strong understanding of onboarding and recruitment practices, staying up to date with best practice and providing clear, practical advice.
- Manage the pre‑employment checking contract, monitoring performance and working to resolve issues.
- Use data to monitor performance and provide clear insights to support decision making.
This is a great opportunity to lead a high‑impact service at the heart of HM Treasury, shaping how we bring people into the organisation. You’ll play a key role in ensuring a smooth, high‑quality onboarding experience, while driving improvements and influencing how services are delivered across HR. It’s an exciting chance to combine leadership, operational delivery and continuous improvement in a visible role that makes a real difference to both new joiners and the wider department.
About You: We’re looking for someone with experience delivering high‑volume, process‑driven HR services, who can spot ways to improve how things work and make them happen. You’ll be confident managing competing priorities while keeping things running smoothly day to day, and comfortable working with a wide range of stakeholders, communicating clearly and influencing outcomes.
Some of the Benefits our people love!
- 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant).
- Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month.
- Flexible working patterns (part-time, job‑share, condensed hours).
- Generous parental and adoption leave packages.
- Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%.
- Access to a cycle‑to‑work salary sacrifice scheme and season ticket advances.
- A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity.
For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at hrrecruitment@hmtreasury.gov.uk.
Human Resources Operations Manager in Norwich employer: HM TREASURY
HM Treasury is an exceptional employer, offering a supportive and collaborative work culture in Norwich that prioritises employee well-being and professional growth. With flexible working arrangements, generous leave policies, and a strong commitment to diversity through active staff networks, employees are empowered to thrive both personally and professionally while making a meaningful impact in government operations.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Operations Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Treasury on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the onboarding process at HM Treasury. Show us you understand their needs and how you can improve their service delivery.
✨Tip Number 3
Practice your answers to common HR scenarios. We want to see how you handle challenges and drive change, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Human Resources Operations Manager in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Human Resources Operations Manager role. Highlight your experience in delivering high-volume HR services and any specific achievements that demonstrate your ability to improve processes.
Showcase Your Leadership Skills:Since this role involves leading the onboarding team, it’s crucial to emphasise your leadership experience. Share examples of how you've fostered a positive culture and driven change in previous roles.
Be Data-Driven:Mention your experience with using data to monitor performance and make decisions. This will show us that you understand the importance of data in improving HR services and can provide clear insights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at HM Treasury!
How to prepare for a job interview at HM TREASURY
✨Know Your Onboarding Inside Out
Make sure you have a solid understanding of onboarding processes and best practices. Research HM Treasury's approach to onboarding and think about how you can improve it. This will show your commitment and readiness to lead the HR Onboarding service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you fostered a positive culture or improved team performance. This will help demonstrate your ability to develop and lead the Onboarding team effectively.
✨Build Relationships Before You Even Start
Since this role involves working closely with HR, IT, Payroll, and Security, consider reaching out to people in these departments before your interview. Having a few insights or connections can give you an edge and show that you're proactive about collaboration.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data to monitor performance and drive improvements in previous roles. Bring examples of metrics you've tracked and how they influenced your decisions. This will highlight your analytical skills and your ability to provide clear insights.
